Application Engineer

ThermalNetics, Inc; United States; On-site; USD 85,000 - 105,000; Full time

Job summary

ThermalNetics, LLC is seeking an inside Application Engineer to deliver HVAC sales support for new construction and renovation projects in commercial and industrial buildings. You will apply technical knowledge to design solutions, review specs, and prepare equipment proposals and bids.

You will manage 20+ active projects in collaboration with Sales Engineers and managers, ensuring timely quotes and accurate financials. Strong communication and MS Office proficiency are essential.

Qualifications

• BS in Engineering (Mechanical or Industrial) preferred.
• Technical HVAC knowledge preferred.
• Excellent communication and MS Office skills.

Responsibilities

• Provide technical sales support for HVAC design in new construction and renovations.
• Manage 20+ ongoing projects supporting Sales Engineers and managers.
• Create accurate equipment proposals from building specifications and provide estimates and bids.

Skills

Excellent communication skills

Adaptable to a fast-paced environment

Education

BS in Engineering (Mechanical or Industrial)

Tools

Microsoft Office

Job description

Join the world's largest HVAC company! Company Overview: ThermalNetics, LLC is a growth company that was founded in 1972. We employ roughly 100 people and have annual sales of approximately $110M. Our corporate focus is “creating more comfortable and healthy indoor environments by providing innovative HVAC solutions”. In striving to provide the most economical owning experience for the end-user, we provide equipment, parts, and services to ensure the air we breathe in our schools, hospitals, commercial buildings, etc. is something that will allow us all to live happier, healthier, and safer lives. We also do all we can to give people the chance to grow. Our employees enjoy working at a place that offers a small company environment with big company objectives. You’ll be challenged to innovate, encouraged to apply your knowledge, and be well-rewarded for results.

Location: Grand Rapids

Position Summary

This inside position of Application Engineer is instrumental in providing commercial and industrial HVAC technical sales support to owners, contractors and consultants who are responsible for new construction and renovation of buildings.

Responsibilities

Technical Support (60%)

• Expertly applies technical knowledge to assist in providing solutions in the design of new construction and renovation of existing buildings
• Actively manages 20+ ongoing projects simultaneously in support of Sales Engineers and managers with new and existing accounts
• Demonstrates technical knowledge by reviewing building specification to create accurate equipment proposals
• Confidently creates competitive, high quality and timely estimates, bids, proposals
• Reaches project milestones as they relate to the sales process
• Capably utilizes sales tools to select equipment that meets project requirements and specifications
• Appropriately solicits support from upper management, when needed, to keep the sales process moving
• Manage job card (Financial report), accurately input project financials, and work with accounting to closeout project
• Work with service department to ensure equipment operates as designed, provide documentation required for technicians to successfully start-up equipment

Sales (25%)

• Proactively promotes the ThermalNetics value proposition
• Actively listens and probes to uncover and clarify customer concerns and needs
• Expertly introduces new and existing accounts to new products
• Competitively positions ThermalNetics and refers leads to other business segments
• Explicitly differentiates ThermalNetics services and products based on business benefit

Relationship Management (15%)

• Thoroughly understands each customers’ business and speaks their language
• Excellently demonstrates technical expertise with customers to develop credibility, loyalty, trust and commitment
• Clearly communicates with and solicits support from internal staff
• Successfully fosters relationships to ensure customer satisfaction

Key Behavioral Competencies

• Builds the brand through the quality of their work, delivering excellence to every client, every time
• Proactively gathers information to quickly provide solutions and value to customers
• Accurately generates documents and monitors processes
• Comfortably executes tasks, manages 20+ projects simultaneously and can easily reprioritize when necessary
• Accurately synthesizes information into effective solutions with a competitive advantage
• Builds partnerships through applied technical knowledge, positive communication, and follow through on commitment.

Requirements

• BS in Engineering Preferred (Mechanical or Industrial)
• Technical expertise in HVAC equipment and systems Preferred
• Excellent communication skills
• Proficiency in Microsoft Office applications
• Ability to work in a fast-paced environment

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at ThermalNetics! Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work. Perfecting the air we share. Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong -- and be able to make your mark. Over the past several years, we’ve proudly welcomed several organizations into our family, each bringing unique strengths, deep expertise, and talented teams. As we continue to grow, these partners play a vital role in expanding our capabilities and shaping the future of our organization. Whichever Daikin Applied company you join, you’ll be part of a unified, supportive environment where you can make an impact and grow your career.