Application Delivery Lead, Manufacturing & Quality Systems

TMN Toyota Motor North America Company; North Carolina; On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health care

401(k) plan

Paid time off

Relocation assistance

Job summary

Toyota Manufacturing IT seeks an Application Delivery Lead to bridge Manufacturing and Quality Operations with IT. You will capture requirements, map processes, and drive functional specs for MES modules. You will work with developers, testers, and architects to ensure solutions meet business needs.

Based in Liberty, NC, you will engage stakeholders, facilitate workshops, and support UAT to deliver scalable, compliant quality operations. A strong BA background in manufacturing is essential.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 5+ years of business analysis, 3+ years in manufacturing or quality systems.
• Ability to capture requirements and understand application architecture.

Responsibilities

• Lead business engagement with Manufacturing and Quality Operations stakeholders and SMEs to understand workflows.
• Facilitate workshops, interviews, and process-mapping sessions to capture current and future state workflows.
• Document detailed business requirements, use cases, and functional specs for MES/quality IT modules.
• Translate business needs into clear requirements and user stories.
• Collaborate with developers, testers, and solution architects to ensure requirements are understood.

Skills

Business analysis

Stakeholder management

Requirements gathering

Agile

Process mapping

UAT

Education

Bachelor’s degree in Engineering, Quality Management, Information Systems, or related field

Tools

Jira

Azure DevOps

Siemens OpCenter

Job description

Overview

Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the worlds most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, 'job flexibility benefits' [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who we’re looking for

Toyota’s Manufacturing IT Department is looking for a passionate and highly motivated Application Delivery Lead who will support Manufacturing and Quality business operations. The primary responsibility of this role is to serve as the liaison between Manufacturing and Quality Operations and the Application Delivery program. This role will lead business engagement efforts to understand manufacturing and quality processes, document requirements, and ensure alignment between business needs and IT Application/Architecture design. Reporting to the IT Applications Delivery Product Owner, the person in this role will support the Manufacturing IT department’s objective to deliver high-quality, scalable MES solutions that enable efficient and compliant quality operations. This position is based in the Battery Plant, in Liberty, NC. The selected candidate will be expected to reside within a commutable distance of this location.

What you’ll be doing

• Lead business engagement with Manufacturing and Quality Operations stakeholders and subject matter experts, understand day-to-day production workflows.
• Facilitate workshops, interviews, and process mapping sessions to capture current and future state workflows.
• Document detailed business requirements, use cases, and functional specifications for Manufacturing and Quality IT Application Modules.
• Translate business needs into clear, actionable requirements and user stories.
• Collaborate with developers, testers, and solution architects to ensure requirements are clearly understood and implemented.
• Validate that application configurations align with documented business needs through functional reviews and UAT support.
• Identify opportunities to standardize and optimize Manufacturing and Quality processes using MES capabilities.
• Support development of application training materials, SOPs, and user guides related to quality processes.
• Communicate application system changes, enhancements, and impacts to Manufacturing and Quality Operations teams.
• Maintain requirements traceability and manage changes throughout the project lifecycle.
• Participate in Agile ceremonies including backlog refinement, sprint planning, and demos.
• Support testing efforts by reviewing test cases and validating end-to-end quality workflows.

What you bring

• Bachelor’s degree in Engineering, Quality Management, Information Systems, or related field (or equivalent experience).
• 5+ years of business analysis experience, including at least 3 years supporting manufacturing or quality systems.
• Able to capture application requirements and understand business applications architecture and design.
• Strong understanding of manufacturing and quality processes (e.g., defect tracking, non-conformance management, SPC).
• Experience documenting business processes and application systems functional requirements for enterprise applications.
• Experience working with MES/MOM systems (Siemens OpCenter preferred).
• Added bonus if you have Experience in automotive or battery manufacturing environments.
• Lean Six Sigma certification or equivalent process improvement experience.
• Experience using requirements management tools such as Jira or Azure DevOps.

What we’ll bring

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota, regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools, and more
• Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation Assistance (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [e-mail].

Career Possibilities

At Toyota, we don’t just have a vision, but a group of talented, dedicated people who work hard every day to turn that vision into reality. Our mission is to build a future where everyone has the freedom to move. We believe that nothing is impossible. We have big dreams and persevere through any obstacles. We work together to create the future of mobility and make the world a better place.

Career Possibilities: Toyota is a place for people who dream big and are determined to make those dreams a reality. We encourage innovation and look for people who will challenge the status quo in order to make the world a better place. We thrive on teamwork and collaboration and know diverse backgrounds, experiences and perspectives are not only the right thing for our people, they are a business imperative. Together, we’re empowered to forge our own paths - to be agile, curious and embrace a growth mindset and immerse ourselves in situations to gain new perspectives and to inspire bold, innovative ways of thinking and working. Our success as a company is directly tied to our team members’ success, and our collective ability to give back to society through an unwavering commitment to delight our customers and make people’s lives better. If you want to be part of the next-generation of innovations that help keep the world moving, then join us. And let’s start our impossible, together.