Application Consultant

Brainlab; New Mexico; In loco; USD 83.000 - 88.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

401k matching

Descrizione del lavoro

Brainlab in the United States (New Mexico) is seeking a field-based Support Specialist to conduct on-site evaluations and trainings for image-guided surgery products. You will lead installations, educate OR staff, and work with engineering to improve products.

You will also drive service contracts and parts sales while coordinating with the regional Account Manager. The role requires up to 50% regional travel and is based in NM or surrounding areas, with a competitive benefits package offered by

Competenze

• Bachelor’s degree in Biomedical Engineering, Biomechanical Engineering, Biomedical Innovation, Bioengineering, Clinical Engineering, or Nursing.
• 6 months experience in a technical support role for a healthcare company or provider.

Mansioni

• Conduct on-site clinical evaluations to demonstrate product use and increase IGS adoption.
• Provide on-site consulting to physicians and OR staff to maximize IGS efficiency.
• Lead installations and educate hospital personnel on IGS products and services.
• Collaborate with engineering to contribute to quality improvements.
• Maintain client relationships, explore service contracts and parts sales.
• Coordinate with Account Manager to identify opportunities and projects.
• Resolve product issues through analysis and engineering input.
• Promote surgery products at trade shows.
• Travel regionally up to 50%.

Conoscenze

Healthcare tech experience

Formazione

Bachelor's degree in Biomedical Engineering

Descrizione del lavoro

Company Description

Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.

Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we’re transforming healthcare to improve the lives of patients everywhere.

We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.

Together we’re dedicated to making an impact.

Sound like you?

Join and grow with us.

Job Description

Home worksite (must be based in Arizona, New Mexico, or Las Vegas metro area)

• Conduct on-site clinical evaluations to demonstrate the use of products and services to increase the frequency and quality of image-guided surgery (IGS) product usage
• Provide on-site consulting, guidance, and assistance to physicians and OR personnel by evaluating options and problem-solving during surgery in order to maximize IGS efficiency and usage
• Lead installations and establish functionality at new and existing customer sites; educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services
• Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
• Act as primary customer liaison, maintaining site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc.
• Regularly strategize with the Account Manager in your region to evaluate customer opportunities and open sales projects
• Resolve product issues through detailed analysis and utilization of engineering expertise
• Promote surgery products and services to surgeons at trade shows.
• 50% regional travel.

Qualifications

• Bachelor’s degree in Biomedical Engineering, Biomechanical Engineering, Biomedical Innovation, Bioengineering, Clinical Engineering, or Nursing
• 6 months experience in a technical support role for a healthcare company or provider.

Additional Information

In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.
Visit us at:

Brainlab, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Covid-19 vaccination, including applicable booster(s), is required if the position requires onsite presence at Brainlab customer sites in compliance with Presidential Executive Orders. Legally allowed exemptions may apply.
Brainlab participates in E-Verify.

Department: Support Compensation: USD 83000 - USD 88000 - yearly