Application Analyst Principal

Intermountain Healthcare; Trenton (NJ); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Principal Analyst to support healthcare IT applications. This role involves overseeing technical support, project management, and mentoring while ensuring the optimization of systems like electronic health records and billing. You will be pivotal in diagnosing issues, translating requirements into specifications, and managing complex projects. Join a forward-thinking organization dedicated to enhancing healthcare delivery through innovative technology solutions. This position promises a collaborative environment where your expertise will directly impact patient care and operational efficiency.

Benefits

Comprehensive benefits

Inclusive environment

Professional development opportunities

Qualifications

• 3+ years experience with Epic Care Management tools.
• 8 years of healthcare experience required.

Responsibilities

• Oversee technical support and configuration of healthcare applications.
• Manage projects and mentor team members.

Skills

Microsoft Office Suite

Business and application systems knowledge

System analysis

Needs assessment

Analytical and problem-solving skills

Report writing

Project management

Education

Bachelor's degree in IT, healthcare, business, or related field

Healthy Planet Compass Rose certification

Tools

Epic Care Management tools

Epic Compass Rose programs

Reporting Workbench reports

Job description

**Job Description:**

This position involves complex to expert-level work supporting healthcare information technology applications through planning, designing, implementing, maintaining, and optimizing these systems.

Responsibilities include supporting electronic health records, registration, scheduling, billing, collections, lab and pathology, radiology, PACS, cardiovascular, pharmacy, home care, long-term care, population health, patient-facing technologies, ERP, workforce scheduling, time and attendance, and CRM systems.

The Principal Analyst oversees technical support, configuration, integration, and lifecycle management of healthcare applications, providing strategic guidance and project management. They mentor other analysts and develop best practices and standards.

Supervision of lower-level analysts may be required.

**Essential Functions**

1. Provide stakeholder support by diagnosing and resolving issues.
2. Gather and translate technical requirements into design specifications.
3. Configure, test, install, implement, monitor, and maintain systems.
4. Document workflows and recommend technical/functional improvements.
5. Partner with vendors for third-party application support and integration.
6. Resolve complex incidents and problems according to service levels.
7. Manage projects, ensuring organized planning and execution, including acting as project manager for complex projects.
8. Review project quality, manage demand and resources, and develop remediation plans.
9. Mentor team members and identify training opportunities.
10. Develop and uphold best practices and standards for technical duties.
11. Follow documentation and change management standards.
12. Participate in training development for peers and end-users.
13. Configure and integrate hardware and software to meet client needs.
14. Understand and develop business reporting requirements.
15. Participate in on-call and command center duties.
16. Develop testing plans and scripts to verify system integrity.
17. Attend meetings to facilitate information flow and increase awareness.
18. Assist in budget creation, forecasting, and justification.
19. Participate in industry groups and community discussions.
20. Manage IT project portfolios, ensuring alignment with strategy and delivery of value.
21. Engage with leadership through meetings, advocating data-driven decision-making.
22. Track project benefits and derive lessons learned for future governance.
23. Provide detailed project information for leadership decision-making.
24. Conduct service reviews with facility and medical group leaders, communicating survey results and improvements.

**Skills**

• Proficiency in Microsoft Office Suite, including Excel, Visio, Project, PowerPoint, Word.
• Deep knowledge of business and application systems.
• Understanding of system analysis and hospital operating systems.
• Skill in needs assessment and documentation.
• Strong analytical and problem-solving skills.
• Ability to interpret industry publications and regulations.
• Excellent report writing and communication skills.
• Leadership in project management and resource planning.

**Qualifications:**

• Bachelor's degree in IT, healthcare, business, or related field (additional experience may substitute).
• Healthy Planet Compass Rose certification.
• 3+ years experience with Epic Care Management tools.
• 2+ years building Epic Compass Rose programs.
• Experience with collaborative care plans and SDoH.
• Experience with Reporting Workbench reports.
• Experience with Epic modules, including Ambulatory or ClinDoc.
• Strong technical proficiency in Epic applications.
• Eight years of healthcare experience.

**Physical Requirements:**

• Operate computers and IT equipment.
• Read monitors and documents.
• Sit or stand for extended periods.

**Location:** Peaks Regional Office, Broomfield, Colorado

**Scheduled Weekly Hours:** 40

The hourly rate ranges from $53.58 to $84.36, dependent on experience.

We offer comprehensive benefits to support your well-being. Learn more at https://intermountainhealthcare.org/careers/benefits.

Intermountain Health is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment.

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All positions are subject to closing without notice.