Application Analyst Intermediate Epic Clindoc/Stork

Cone Health; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Cone Health's Information Systems team is seeking an Application Analyst Intermediate to support complex clinical and business applications. You will gather and analyze user needs, translate them into system configurations, and help optimize performance across departments.

Under moderate supervision you will develop test scripts, document results, ensure data quality, and collaborate with cross‑functional teams to deploy reliable, integrated solutions in a healthcare setting.

Qualifications

• Bachelor’s Degree or equivalent experience in relevant field.
• 2 years of experience in a related role.
• Epic certification testing within the required timeframe.

Responsibilities

• Collaborates with internal and external technical and end user groups to ensure applications meet clinical and business needs when building and implementing the system.
• Performs in‑depth analysis of workflows, data collection, report details and other technical issues related to design decisions; conducts qualitative and quantitative analysis.
• Translates business/clinical functionality into system configuration and workflow.
• Prepares and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing.
• Documents test results, design, change control, system problems, and internal procedures according to standards.
• Provides technical application support, triage, and troubleshooting for complex applications; monitors data quality, efficiency, operations, and data integrity and escalates issues as needed.
• Maintains knowledge of new technical concepts and solutions and their application to healthcare.
• Assists with implementation and support of third‑party systems.
• Ensures integration with cross‑functional applications used by the organization.

Job description

Information Systems

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The Application Analyst Intermediate provides technical application support for complex clinical and/or business applications in order to improve their overall performance and ensure they are meeting the organization’s needs. Working under moderate supervision, this role gathers, analyzes and evaluates user needs, and implements, optimizes, supports, and troubleshoots clinical and/or business applications.

Essential Job Function:

• Collaborates with internal and external technical and end user groups to ensure applications and other third‑party systems meet the organization’s clinical and business needs when building and implementing the system.
• Performs in‑depth analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions as well as involves complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering.
• Understands and translates the business/clinical functionality into system configuration and workflow.
• Prepares and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing.
• Documents test results, design, change control, system problems, and internal procedures according to departmental standards.
• Provides technical application support, triage, and troubleshooting for complex applications as well as monitors the systems for data quality, efficiency, operation, and data integrity, and appropriately escalates issues/problems.
• Mentains knowledge of new technical concepts and solutions and their application to healthcare.
• Assists with implementation and support of third‑party systems.
• Provides the necessary experience and knowledge to ensure all aspects of the application integrate with the other cross‑functional applications utilized by the organization.
• Performs other duties as assigned.

Education:

• Required: Bachelor’s Degree or equivalent experience in relevant field.

Experience:

• Required: 2 years

Licensure/Certification/Listing:

• Required: Clinical employees must maintain licensure appropriate to clinical education and training, without lapse. For Cone HealthLink (CHL) / Epic applications, must satisfactorily complete required Epic certification testing within the timeframe specified in the Epic Certification commitment policy.

Work Shift :

Days/No Weekends (United States of America)

On Call Required

Yes

FTE:

1

Job Type:

Full Time (40 Hours/Week)