Application Analyst II

oumedicine; Oklahoma City (OK); On-site; USD 65,000 - 90,000; Full time

Job summary

OU Health seeks an Application Analyst II in the Enterprise Business Solutions department to optimize workflows and support Epic and ERP systems across clinical, business, and revenue cycle operations.

The role focuses on developing technical solutions, analyzing data, and coordinating with Operations and ETS to ensure effective outcomes. A Bachelor's degree and 3-5 years IT application support experience are required.

Qualifications

• Bachelor's degree required.
• 3-5 years of IT application support experience.
• Healthcare IT experience preferred.
• No certification required.

Responsibilities

• Develop technical solutions to complex business problems.
• Define, analyze, and implement solutions based on operation workflow needs.
• Assist with the selection, installation, maintenance, and education of system applications.
• Document workflow reflecting current and future state.
• Recognize system improvements that may boost operational efficiency.
• Monitor, track, and document system utilization and effectiveness.
• Participate in pre- and post-implementation metrics gathering to ensure outcomes.
• Troubleshoot application performance and complex technical issues.
• Perform software testing and document compliance with standards.
• Ensure changes are documented and vetted through the change board.

Skills

Data analysis

ERP systems

Communication

Teamwork

Education

Bachelor's Degree

Tools

Epic

Job description

Position Title: Application Analyst II

Department: Enterprise Business Solutions

The Application Analyst II position is responsible for working with Operations and ETS to determine workflows and systems capabilities to ensure effective outcomes. Utilizes past experience to support the host of ETS systems and operations ranging from ancillary applications to supporting business, clinical and revenue cycle operations in conjunction with Epic and the Enterprise Resource Planning System for various functional areas.

Essential Responsibilities

• Developing technical solutions to complex business problems
• Defining, analyzing, and implementing solutions based on operation workflow needs
• Assisting with the selection, installation, maintenance, and education of system applications
• Documenting workflow reflecting current and future state
• Recognizing system improvements that may boost operational efficiency
• Monitoring, tracking, and documenting system utilization and effectiveness
• Taking part in pre- and post-implementation metrics gathering to assure the system is delivering expected outcomes
• Troubleshooting application performance and complex technical issues
• Performing software testing and documenting compliance with system and industry standards
• Ensuring changes are documented and vetted through the appropriate change board

General Responsibilities

Performs other duties as assigned.

Minimum Qualifications

• Education Requirements : Bachelor's Degree required.
• Experience Requirements : 3-5 years of experience in IT application support required. Previous IT healthcare experience preferred.
• License/Certification/Registration Requirements: No certification required.

Knowledge/Skills/Abilities Required

• Strong knowledge of computers, patient care information systems and business systems
• Strong ability to extract and analyze data
• Strong knowledge of processional theory, practices, techniques and procedures
• Strong verbal and written communication skills
• Ability to work effectively as a member of a team and ensure quality patient care
• Strong listening skills
• Strong knowledge of Enterprise Resource Planning software
• Strong comprehension of the integration of ancillary applications and their associated functionality.

OU Health is an equal opportunity employer.

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.