Application Analyst I - Willow Ambulatory

Boston Medical Center (BMC); Boston (MA); On-site; USD 65,000 - 91,000; Full time

Job summary

Boston Medical Center is seeking an Applications Analyst I to align technology solutions with business strategies in the EHR environment. The role covers configuration, testing, installation, training, and troubleshooting of Epic Willow Ambulatory while building credibility with management and end users.

You will work in a full-time capacity within the E H R department, collaborating with IT colleagues and end users to improve business processes and system efficiency.

Qualifications

• Associate's degree in Computer Science, Information Management or related field (or equivalent).
• Bachelor's degree preferred.
• Experience with Microsoft Office and IT support is beneficial.

Responsibilities

• Configure, test, install, train, and troubleshoot Epic Willow Ambulatory.
• Collaborate with IT and end users to support business processes.
• Diagnose and solve problems spanning multiple environments.
• Maintain credibility and effective relations with management and staff.

Skills

Strong written communication

Strong verbal communication

Strong analytical

Problem solving

Team player

Microsoft Office

Education

Associate's degree in CS/Info Mgmt or related

Bachelor's degree preferred

Tools

Epic Willow Ambulatory

Job description

Position Summary

The Applications Analyst I is a business specialist and technology generalist responsible for aligning technology solutions with business strategies. The Applications Analyst I role is to perform functions to implement and support Epic Willow Ambulatory. Functions may range from configuration, testing, installing, training, and troubleshooting various aspects of application systems. The Applications Analyst I must develop and maintain credibility and effective working relations with customer management and IT personnel in a way that demonstrates an understanding of business problems, as well as IT strategies, issues, and priorities. This position requires a motivated individual who seeks opportunities to apply technology to improving business processes within strategic system goals.

Position

Application Analyst I

Department

E H R

Schedule

Full Time

Education

• Associate's degree in Computer Science, Information Management or related field (or equivalent combination of formal education and experience).
• Bachelor's degree preferred.

Knowledge, Skills, & Abilities

• Strong written communication skills, including technical writing.
• Strong verbal communication skills while interacting with team members, other members within the IT department, and end users.
• Strong analytical and conceptual skills.
• Ability to diagnose and solve problems often spanning multiple environments in a business area.
• Ability to be a team player; flexible, friendly, congenial, and enthusiastic.
• Proficiency in Microsoft Office products.

Compensation Range

$64,500.00- $90,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE

This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans