Application Analyst I - Willow Ambulatory

Boston Medical Center; Boston (MA); On-site; USD 65,000 - 91,000; Full time

Job summary

Boston Medical Center is seeking an Applications Analyst I to align technology solutions with business strategies. The role supports Epic Willow Ambulatory, including configuration, testing, installation, training, and troubleshooting of application systems.

You will build credibility with customer management and IT teams while applying IT strategies to improve business processes. Position: Application Analyst I, Department: EHR, Schedule: Full Time.

Qualifications

• Strong written communication skills, including technical writing.
• Strong verbal communication with team members, IT staff, and end users.
• Strong analytical and conceptual skills.
• Ability to diagnose and solve problems across multiple environments in a business area.
• Team player; flexible, friendly, congenial, and enthusiastic.
• Proficiency in Microsoft Office products.

Responsibilities

• Implement and support Epic Willow Ambulatory.
• Configure, test, install, train, and troubleshoot application systems.
• Develop credibility with customer management and IT personnel.
• Align technology solutions with business strategies.

Skills

Written communication

Verbal communication

Analytical skills

Problem solving

Team player

Microsoft Office

Education

Associate's degree in CS/Info Mgmt or related field

Bachelor's degree preferred

Tools

Microsoft Office

Job description

POSITION SUMMARY

The Applications Analyst I is a business specialist and technology generalist responsible for aligning technology solutions with business strategies. The Applications Analyst I role is to perform functions to implement and support Epic Willow Ambulatory. Functions may range from configuration, testing, installing, training, and troubleshooting various aspects of application systems. The Applications Analyst I must develop and maintain credibility and effective working relations with customer management and IT personnel in a way that demonstrates an understanding of business problems, as well as IT strategies, issues, and priorities. This position requires a motivated individual who seeks opportunities to apply technology to improving business processes within strategic system goals.

Position: Application Analyst I Department: E H R Schedule: Full Time

JOB REQUIREMENTS

Education: Associate's degree in Computer Science, Information Management or related field (or equivalent combination of formal education and experience). Bachelor's degree preferred.

KNOWLEDGE, SKILLS, & ABILITIES

• Strong written communication skills, including technical writing.
• Strong verbal communication skills while interacting with team members, other members within the IT department, and end users.
• Strong analytical and conceptual skills.
• Ability to diagnose and solve problems often spanning multiple environments in a business area.
• Ability to be a team player; flexible, friendly, congenial, and enthusiastic.
• Proficiency in Microsoft Office products.

Compensation Range: $64,500.00- $90,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital.

BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-638-8582 to let us know the nature of your request.