Application Analyst I

Geisinger; Danville (PA); Sur place; USD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

Résumé du poste

Geisinger is seeking a Healthcare IT/Business Analyst to support application implementation, adoption, enhancement, and ongoing support across government programs such as Medicare and Medicaid. You will gather requirements, map business processes, and prepare design specifications while coordinating with stakeholders to ensure compliant, efficient solutions.

You will participate in testing, documentation, training, and 24x7 support, with on-site or remote work as needed in a collaborative health

Qualifications

• Demonstrated experience supporting Medicare, Medicaid, Dual Eligible, and other government-sponsored healthcare programs.
• Proven ability to perform business analysis and technical analysis, including gathering, documenting, and translating requirements into system solutions.
• Strong understanding of healthcare payer operations, CMS regulations, compliance requirements, and government program processes.

Responsabilités

• Develops a strong understanding of assigned application(s).
• Meets with relevant personnel to collect data and review workflows to identify efficiency improvements.
• Creates documentation including current/future state workflows, gap analyses, and design specifications.
• Performs application testing including unit and scenario-based testing.
• Communicates status and escalates issues as needed to stakeholders and leadership.
• Completes system build and documentation per department guidelines and change management policies.
• Participates in team meetings and provides input and feedback.
• Prepares training materials and conducts training sessions (virtual or in-person).
• Supports information security best practices and 24x7 on-call coverage.
• Provides remote/on-site end-user support; assists in upgrades/patches.

Connaissances

Medicare knowledge

CMS regulations

Business analysis

Technical analysis

Requirements gathering

Regulatory initiatives

Formation

High School Diploma or GED

Description du poste

Job Summary

Responsible for the performance of tasks related to application implementation, adoption, enhancement, and support. This includes but is not limited to analysis, development, training, testing, documentation, go-live and on-going support, problem resolution, and maintenance.

Job Duties

• Develops a strong understanding of assigned application(s).

• Meets with relevant personnel to perform data collection through discussions, workflow observations and document review. Develops an understanding of best practice workflows. Identifies opportunities to modify current state workflows to increase efficiency or effectiveness.

• Produces documentation including current and future state workflows, pros/cons, gap analysis, needs assessments, design specifications, build documentation, test plans, project plans, status reports and transitionary documentation.

• Performs application testing including unit and scenario-based testing.

• Learns to apply critical thinking to problem solving and strives to understand the root cause of the issue.

• Communicates effectively with peers, informaticians, stakeholders, project teams, and leadership. Provides regular updates regarding work status via standard documentation tools and/or huddles, meetings, etc. Learns and begins to apply appropriate issue escalation.

• Completes system build and documentation in accordance with department guidelines and in adherence to change management policy.

• Actively participates in meetings by being an engaged listener and offering both feedback and input.

• Prepares training material and conducts training classes in either virtual or in-person settings.

• Adheres to best practices regarding information security.

• Participates in team on-call rotation to provide 24x7x365 support to assigned areas.

• Provides remote and/or on-site support as needed to end-users.

• Supports system upgrades, patches, and monitoring.

• Assists in the preparation of department guidelines, standards, procedures, and policies.

• Participates in vendor review and selection processes.

• Participates in testing the integration and technical requirements of peripherals and devices that interface with or integrate with assigned applications. Examples include laboratory instruments, radiology modalities, medication cabinets, printers, and scanners.

• Performs other duties as required or assigned by emergency or other operational reasons for which the employee is qualified to perform.

Work is typically performed in an on-campus or home office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details

Preferred Government Programs, Business & Technical Analysis Experience:

• Demonstrated experience supporting Medicare, Medicaid, Dual Eligible, and other government-sponsored healthcare programs.

• Proven ability to perform business analysis and technical analysis, including gathering, documenting, and translating business, operational, and regulatory requirements into system solutions.

• Strong understanding of healthcare payer operations, CMS regulations, compliance requirements, and government program processes.

• Experience partnering with business stakeholders and technical teams to analyze processes, define requirements, support system enhancements, and implement regulatory initiatives.

• Experience with requirements management, data analysis, testing, system integration, and production support in a regulated healthcare environment.

• Knowledge of healthcare administration systems, data flows, reporting, and technology solutions supporting government programs.

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 2 years-Relevant experience* (Required)

Certification(s) and License(s)

• We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.

Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an affirmative action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.