Application Analyst

Bookmark Medical; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company funded HSA + exclusive health…

401(k) with company match

Flexible time off

Certification reimbursement

Job summary

Bookmark Medical seeks a detail-oriented IT analyst to support and optimize our healthcare IT systems. You will analyze requirements, design flows, test changes, document processes, and provide daily user support across departments.

You will collaborate with care teams and IT to ensure data integrity, privacy compliance, and smooth operation of EHR tools like Athena, eCW, or Meditech in a fast-paced healthcare environment.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 1–2 years of related work experience and/or training preferred.
• Working knowledge of relational databases and client-server concepts.
• Strong analytical/problem solving skills and attention to detail.

Responsibilities

• Analyze, design, test, document, train, report, and provide daily user support.
• Interpret and develop project plans, specifications, and flow charts.
• Determine impact of system changes on users and troubleshoot issues across departments.
• Interact with users at all levels to clarify requirements during analysis and implementation.
• Coordinate across teams to meet project goals and deadlines.

Skills

Relational databases

Analytical/problem solving

Communication skills

Team collaboration

Microsoft Office

Education

Bachelor's degree

Tools

Athena

eCW

Meditech

Job description

Provider-Centered. Patient-Focused. Built For What Healthcare Should Be.

At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most—patients.

Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over.

Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day.

Position Summary

You will be responsible for analysis, design, testing, documenting, training, reporting, writing and daily user support. They have the ability to interpret and develop project plans, functional/operational specifications, flow charts, input and out specifications and flow charts. You will be able to determine and accommodate the impact of various system changes on users, automated or manual, trouble shoot various problems and respond to user department needs. This position interacts with all levels of users throughout the organization to clarify and verify requirements at all stages of analysis, design and implementation.

Key Responsibilities

• Experience with the implementation, support, and maintenance of electronic health record applications (Athena, eCW , and or Meditech preferred)
• Knowledge of PC applications, e.g., Microsoft Office Suite and Project, PowerPoint preferred
• Demonstrates the ability to work independently or as part of a team, in both collaborative and matrix environments.
• Strong organizational, problem solving, and prioritization skills as demonstrated by the successful and timely completion of assignments.
• Excellent verbal and written communication skills, interaction with others and time management skills.
• Keen attention to detail
• Knowledge of applicable data privacy practices and laws
• Ability to support project work efforts and to prioritize and delegate accordingly
• Ability to facilitate and work within a complex, multi-site environment
• Ability to understand the work environment and competing priorities in conjunction with developing/meeting project goals.

Requirements

• Bachelor's degree and/or equivalent combination of education and experience required
• Minimum Experience: At least 1-2 years of related work experience and/or training preferred
• Must have a working knowledge of relational databases and client server concepts
• Preferred skills:
• Basic understanding of common software applications (ex. MS Office) required
• Strong, demonstrable analytical/problem solving skills and detail oriented
• Ability to prioritize and simultaneously work on multiple tasks and projects
• Demonstrates strong written and verbal communication skills

Why You Will Love Working Here

We take care of our team so they can take care of patients. Benefits include:

• Medical, dental, and vision coverage
• Company funded HSA + exclusive healthcare discounts
• 401(k) with company match
• Flexible time off + Vacation Exchange Program
• Medical Assistant Certification Reimbursement

What We Value

Trust. Ownership (Together). Compassion. Relentless Progress.

Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Bookmark Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.