Application Analyst | HB & PB Claims

Gundersen Health System; Wisconsin; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

HSA/FSA

401k match

Job summary

Gundersen Health System in Wisconsin seeks an Application Analyst – PB/HB Claims to provide end-user support and collaborate with IT and clinical teams. The role focuses on optimizing revenue cycle workflows, system performance, and data integrity across PB/HB modules.

Ideal candidates will have a Bachelor's degree, 2–4 years of relevant experience, and Epic Resolute PB or HB Billing Claims certification. The position offers hybrid work options and competitive benefits within a regional

Qualifications

• Bachelor's degree or related field or equivalent experience.
• 2–4 years of relevant work experience in healthcare IT or revenue cycle.
• Epic Resolute PB or HB Billing Claims certification required.

Responsibilities

• Troubleshoots and resolves basic application issues and provides end user support.
• Collaborate with IT and clinical teams to ensure system performance and workflow efficiency.
• Monitors applications for issues during maintenance, upgrades, and implementations.
• Supports auditing processes to ensure data integrity.
• Participates in projects related to system enhancements, integrations, and new implementations.

Skills

Analytical thinking

Problem-solving

Communication

Finance & Revenue cycle

Healthcare IT experience

Education

Bachelor's degree or related field

Tools

Epic Resolute PB

HB Billing Claims certification

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love,

Application Analyst – PB/HB Claims

Scheduled Weekly Hours: 40

Responsibilities

• Troubleshoots and resolves basic application issues and provides end user support.
• Collaborate with IT, and clinical teams to ensure optimal system performance and workflow efficiency.
• Monitors applications for issues in connection with maintenance, upgrades and implementations.
• Monitor performance and assist with auditing processes to ensure data integrity
• Participate in projects related to system enhancements, integrations, and new implementations

What's Available

• Fulltime, 80 hours biweekly (1.0 FTE) Monday-Friday core business hours
• Remote work options for residents in WI, MN, or IA only, with occasional need to work onsite for support initiatives in either La Crosse, WI or Green Bay, WI.

Immigration sponsorship (e.g., H-1B) is not available for this position.

Starting salary of $70,000/ year and up based on your relevant work experience

Based on experience, this position may also be filled at an Application Analyst or Senior Application Analyst level.

An Ideal Candidate Will Have

• Education: Bachelor's degree or a related field or equivalent years of experience and education
• Experience: At least 2-4 years of relevant work experience
• Certifications: Epic Resolute PB or HB Billing Claims certification required
• Strong analytical and problem-solving experience
• Strong understanding of revenue cycle workflows including charge capture, coding, billing, claims, and follow‑up
• Experience working with finance, revenue cycle, and operational stakeholders
• Strong analytical, problem‑solving, and troubleshooting skills
• Ability to clearly communicate technical concepts to non‑technical users
• Experience working in a healthcare IT environment

In addition to the rewarding work, you’ll receive:

• A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated
• Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well‑being as a valuable team member
• Substantial retirement contribution including a 401k match & annual discretionary base contribution
• Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need
• Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center
• Additional Employee Discounts and Perks
• Other benefits include a Wellness program with incentives, employer‑paid life insurance and AD&D, optional short‑term and long‑term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!

Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not‑for‑profit, patient‑centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact [e-mail] or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Gundersen Health System offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities and you. We've made it a priority to enrich the lives of our employees as they find a career they love. Using each employee’s unique talents and passions, Gundersen is committed to delivering exceptional patient and family‑centered care to the communities we serve.

Equal Opportunity Employer Around here, loving your job is part of the job. Join our mission in changing healthcare while finding a career you'll love! Gundersen Health System is dedicated to ensuring equal employment opportunity for all applicants and employees. We are committed to equal opportunity for all employees and applicants regardless of race, color, religion, creed, age, sex, marital status, national origin, disability, sexual orientation or gender identity. We do not discriminate on the basis of any of the above grounds and are an equal opportunity employer.

Gundersen Health System, based in La Crosse, WI, is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa; serving more than 500,000 residents throughout 22 counties. Our physician‑led, not‑for‑profit healthcare system includes a 325‑bed teaching hospital, tertiary referral center, and Level II Trauma Center; community clinics; 6 affiliate critical access hospitals; nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. Together, we inspire your best life by relentlessly caring, learning, and innovating. We deliver Love + Medicine every day to change lives in our communities and enrich the lives of our employees.