Application Analyst - Administrative (On-Site Only)

Questeq; Carlisle (Cumberland County); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Full benefits: medical, dental, vision

Job summary

Questeq is seeking an Administrative Application Analyst to join the Carlisle School District technology team. You will administer and maintain a subset of software applications and related administrative services for this educational institution, with a primary focus on organizing and submitting state mandated reporting for the district.

The role requires strong data handling, reporting, and problem solving, plus the ability to work with district staff to ensure reliable access and data quality

Qualifications

• College degree preferred; high school diploma/GED and equivalent work experience required.
• 2+ years supporting enterprise applications in a multi-location environment.
• Experience with SIS platforms and state mandated reporting desirable.
• Familiarity with directory administration and permissions.
• Ability to train small groups and work under pressure.

Responsibilities

• Provides technical support for the district’s SIS and related processes.
• Submits state mandated reporting per district requirements.
• Maintains and troubleshoots software platforms and datasets.
• Creates data extracts and reports for administrators.
• Handles help desk queues and coordinates with 4th tier partners.

Skills

Data analysis

IT troubleshooting

Communication

Training others

Education

College degree preferred

High school diploma / GED and equivalent experience

Tools

PowerSchool

Active Directory

Job description

Job Details: Level: Experienced, Job Location: Carlisle Area School District 17013 - Carlisle, PA, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $55000.00 - $60000.00Salary/year, Travel Percentage: Negligible, Job Shift: Day

We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.

What you will be doing

As the Administrative Application Analyst, you will join our talented team at Carlisle School District. As such, you will be required to administer and maintain a subset of software applications and related administrative services for this educational institution. This position on the technology team is primarily responsible for the organization and submission of state mandated reporting on behalf of the school district.

Essential Functions

• Provides technical support for the district’s student information system (SIS) and related processes. Responsible for submission of state mandated reporting as designated by the district to fulfill requirements of the Pennsylvania Information Management Systems (PIMS).
• Maintains, analyzes, troubleshoots, software platforms and datasets that support district administrative functions.
• Develops data quality procedures and documents proper application convention and configuration.
• Creates customized data extractions and reports for administrators
• Responsible for troubleshooting 3rdTier escalation ofadministrative applicationsupport issues and coordinating with 4thTier partners as the local liaison for resolution
• Responsible for daily management of assigned help deskticket queues with adherence to established thresholds for response
• Verifies local connectivity, permissions, and functional access toadministrativeclient-server applications as well as private and public cloud services
• Gathers criteria for custom modifications to existingadministrativeapplications and provides analysis and coordination with partners on related projects
• Curates the administrative application environment of the district and ensures interoperability between platforms to include the configuration of API’s.
• Orchestrates data extracts with proper formatting and related imports between disparate systems.
• Contributes to contingency planning by establishing data retention practices for business continuity and disaster recovery.
• Supports application publishing and cloud integration initiatives.
• Generates the specifications for licensing ofadministrativeapplications; assists in identifying software needs in preparationofthe annual budget.

Qualifications: Required Education and Experience

• College degree preferred; high school diploma/GED and equivalent work experience required.
• 2 years of experience directly supporting enterprise applications in a medium-sized environment (multi-location, 10+ servers, 500+ nodes, 500+ users)
• Experience with Student Information System (SIS) platforms desired, PowerSchool experience preferred.
• Experience with state mandated reporting desired. Pennsylvania Information Management Systems (PIMS) experience preferred
• Familiarity with Microsoft Active Directory administration and permissions
• Ability to conduct software application training for small groups (5 -30 people)
• Understanding of computer and network operations
• Ability to work well in a demanding and fast-paced environment
• Excellent interpersonal skills for both internal and external communications
• Excellent organization and problem-solving skills
• Excellent customer service skills

This is a full time, benefited position with medical, dental, vision and a 401K with a company match

Required Clearances

• Act 151: Child Abuse History Clearance
• Act 34: Pennsylvania State Criminal History Clearance
• Act 114: Federal Criminal History Clearance
• Act 168: Required Employment History Review