Application Analyst

Johns Hopkins Medicine; Washington; On-site; USD 34,000 - 59,000; Full time

Job summary

Johns Hopkins Health System in Baltimore, MD is seeking an Application Analyst I to help ensure the applications run smoothly and reliably. You will participate in the development and design of the application and gain in-depth knowledge of its modules.

You will collaborate with end users and IT teams to troubleshoot basic issues, perform system testing, and contribute to training, documentation, and improvement efforts.

Qualifications

• Bachelor's degree in computer science, information systems, or a related field is required.
• Less Than 2 Years of Experience in IT or healthcare systems environment is required.
• Effective written and verbal communication with confidentiality and diplomacy.
• Ability to work with minimal supervision on straightforward tasks.
• Proficiency with Microsoft Office (Excel, PowerPoint, Word, Outlook).

Responsibilities

• The Application Analyst I helps ensure the applications run smoothly and reliably.
• They participate in development and design of the assigned application and gain in-depth knowledge of its modules.
• They collaborate with end users and IT teams to troubleshoot basic issues and perform system testing.
• They contribute to training, documentation, and continuous improvement efforts.
• Follows established protocols, maintains data integrity, and supports patient care workflows.

Skills

Communication skills

Attention to detail

Adaptability

Team collaboration

Problem solving

Time management

Learning mindset

Ethical judgment

Education

Bachelor's Degree in computer science, information systems, or a related field

Tools

Microsoft Office

Job description

Requisition #:675862 Location:Johns Hopkins Health System, Baltimore, MD 21201 Category:Information Technology Schedule:Day Shift Employment Type:Full Time

Job Summary

The Application Analyst I helps ensure the applications smoothly and reliably. They participate in the development and design of the application for which the Analyst is responsible and are expected to gain in-depth knowledge of the application and module(s). They collaborate with end users and other IT teams to troubleshoot basic issues, perform system testing, and contribute to training, documentation, and improvement efforts.

Qualifications

• Bachelor's Degree in computer science, information systems, or a related field (Required)
• One year of relevant education may be substituted for one year of required work experience or one year of relevant professional-level work experience may be substituted for one year of required education.
• Less Than 2 Years of Experience in an information technology or healthcare systems environment, preferably focused on configuring, maintaining, or optimizing enterprise software applications to support operational workflows (Required)
• Navigate rapidly changing situations, from evolving patient needs to technological advancements, by remaining flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks.
• Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
• Work assignments are often straightforward and of limited complexity.
• Strong attention to detail and self-directed to consistently ensure data integrity and accuracy.
• Uphold ethical principles by maintaining confidentiality, ensuring informed consent, and making decisions that prioritize the well‑being of both patients and staff.
• Work seamlessly within diverse teams, bringing together professionals from various disciplines to provide patient‑centered care and achieve collective goals.
• Follows established protocols and guidelines to complete tasks accurately and to mitigate basic risks, and reports any potential compliance issues to their supervisor.
• Makes decisions based on specific instructions, standard practices, and established procedures which generally require little or no supervision.
• Addresses problems that are routine, somewhat repetitive, and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
• Applies basic theories, skills, and practices to accomplish work assignments in Information Technology.
• Entry level; basic knowledge of Information Technology.
• Works on small scope assignments in either a single process or in a small set of processes, applying a basic level of professional methods/skills.
• Performs work thoroughly in a cost‑efficient manner and at a high productivity level.
• Proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word, Outlook).
• Technical aptitude: Learns applications quickly and grasps technical details.
• Problem solving: Applies foundational troubleshooting and root‑cause skills.
• Collaboration and communication: Communicates clearly and collaborates with the team.
• Adaptability: Stays flexible in a fast‑paced academic medical setting.
• Project execution: Manages tasks reliably and meets deadlines.
• Continuous improvement: Maintains a curious, improvement‑focused mindset.
• Leadership and mentoring: Welcomes feedback and supports teammates.

Salary Range:

Minimum 24.80/hour - Maximum 43.40/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug‑free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.