Appliance Service Coordinator

Southern Tire and Appliance; Crowley (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Training & development

Wellness resources

Competitive salary

Flexible Scheduling

Growth and Career Advancement Opportu

Great Working Environment

Job summary

Southern Home Appliance is seeking a Service Coordinator to join our team. You will handle service requests, coordinate dispatch, and manage customer inquiries while representing our values on every client interaction.

You should be self-motivated, energetic, and focused on delivering exceptional customer service, with the ability to handle diverse daily situations effectively.

Qualifications

• High school diploma or equivalent required.
• Previous dispatching, customer service, or administrative experience preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Experience with service management or dispatch software is preferred.
• Positive Attitude
• Team player who can work independently

Responsibilities

• Service Dispatch & Scheduling
• Customer Service
• Warranty claims, manufacturer authorizations, and coordination
• Parts Ordering & Management
• Inventory Management

Skills

Organizational skills

Multitasking

Customer service

Communication skills

Positive attitude

Team player

Problem-solving

Education

High school diploma or equivalent

Tools

Service management software

Dispatch software

Job description

Benefits:

• Training & development
• Wellness resources
• Competitive salary

Benefits/Perks

• Flexible Scheduling
• Growth and Career Advancement Opportunities
• Great Working Environment

Job Summary

Southern Home Appliance is looking for a Service Coordinator to join our team! As a Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and are able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities

• Service Dispatch & Scheduling
• Customer Service
• warranty claims, manufacturer authorizations, and coordination
• Parts Ordering & Management
• Inventory Management

Qualifications

• SHigh school diploma or equivalent required
• Previous dispatching, customer service, or administrative experience preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Experience with service management or dispatch software is preferred.
• Positive Attitude
• Team player who can work independently