Appliance Care Technician - In-Home Service Pro (Van)

GE Appliances, a Haier company; New York (NY); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Service van provided

Laptop computer and smartphone

Uniforms, work boots, and specializedツ

Medical, dental, vision, and life ins.

401K and tuition reimbursement

Paid vacation and paid holidays

Career growth opportunities and contin

Job summary

GE Appliances, a Haier company, is seeking an Appliance Service Technician for Long Island, NY. As part of the Bodewell team, you’ll diagnose and repair GE appliances in customers’ homes, and advise on service plans and accessories.

You will drive a service van, document repairs and routes, participate in ongoing training, and maintain a high level of customer satisfaction while following safety protocols.

Qualifications

• Experience diagnosing and repairing major appliances.
• Strong customer service and professional communication.
• Basic computer skills and familiarity with Office apps.

Responsibilities

• Diagnose and complete in-home repairs on GE Appliances.
• Recommend repair vs replacement based on cost-effectiveness and customer needs.
• Promote and sell service contracts and related products.
• Operate and maintain the service van.
• Accurately document repairs, routes, and work activities.
• Participate in training and keep up with industry knowledge.

Skills

Appliance repair

Customer service

Communication

Basic computer skills

Valid driver\'s license

Education

HS Diploma or GED

CFC Certification within 6 months

Tools

Salesforce CRM

Job description

GE Appliances, a Haier company, is seeking an Appliance Service Technician for Long Island, NY. As part of the Bodewell team, you’ll diagnose and repair GE appliances in customers’ homes, and advise on service plans and accessories.

You will drive a service van, document repairs and routes, participate in ongoing training, and maintain a high level of customer satisfaction while following safety protocols.