Appliance Care Expert – In-Home Tech (Tampa)

GE Appliances, a Haier company; Tampa (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Service van provided

Medical, dental, vision, and life ins.

401K and tuition reimbursement

Paid vacation and holidays

Job summary

GE Appliances, a Haier company, is seeking an Appliance Service Technician for Tampa, FL. Join our Bodewell team to diagnose and repair major appliances in customer homes, while promoting service plans and related products. You’ll drive a service van, document work, and maintain high customer satisfaction.

We offer hands-on training, a structured benefits package, and opportunities for career growth. A valid driver’s license, background check, and CFC certification (within 6 months) are required.

Qualifications

• Minimum Qualifications: HS Diploma or GED.
• 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance.
• Ability/experience diagnosing and repairing major appliances.
• Excellent customer service and communication skills with a responsive, professional approach.
• Basic computer aptitude including proficiency in Microsoft Office Suite specifically Microsoft Outlook and Microsoft Teams.
• Ability to work a flexible schedule with some Saturdays as needed.
• Have and maintain a valid state driver's license and successfully complete background check, physical, and drug screen.
• Must have or be willing to obtain CFC Certification within 6 months.

Responsibilities

• Diagnosing and completing in-home repairs on GE Appliances' major appliances.
• Using sound judgment to recommend repair vs replacement based on cost-effectiveness and customer needs.
• Promoting and selling service contracts, water filters, and related products/appliances as appropriate.
• Operating an assigned Bodewell service van to customer locations.
• Accurately documenting repairs, routes, and work activities.
• Participating in training sessions, meetings, and events to maintain industry expertise.
• Managing inventory and maintenance of your service vehicle.
• Delivering high-quality service and maintaining strong customer satisfaction.

Skills

Appliance repair

Electrical

Mechanical

HVAC

Customer service

Microsoft Outlook

Team player

Education

HS Diploma or GED

Tools

Salesforce CRM

Job description

GE Appliances, a Haier company, is seeking an Appliance Service Technician for Tampa, FL. Join our Bodewell team to diagnose and repair major appliances in customer homes, while promoting service plans and related products. You’ll drive a service van, document work, and maintain high customer satisfaction.

We offer hands-on training, a structured benefits package, and opportunities for career growth. A valid driver’s license, background check, and CFC certification (within 6 months) are required.