Apple Retail Specialist: Build Loyal Product Owners

Apple; Littleton (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Discounted products

Employee stock programs

Tuition reimbursement

Job summary

Apple Retail is seeking a Specialist to build brand loyalty and create owners of Apple products and services. You’re dedicated to delivering a customer service experience that is unlike any other.

You’re curious—ask questions to learn about our customers’ needs, customizing recommendations to enrich their lives. Deliver excellent service by understanding customer needs, presenting products, and educating customers on relevant ways to buy.

Qualifications

• Retail or service environment experience preferred.
• Ability to upsell and recommend suitable products.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting solutions.
• Stay up to date on Apple products, services, and purchase options.
• Support peers and contribute to an inclusive store environment.

Skills

Customer service

Product knowledge

Communication

Team player

Job description

Apple Retail is seeking a Specialist to build brand loyalty and create owners of Apple products and services. You’re dedicated to delivering a customer service experience that is unlike any other.

You’re curious—ask questions to learn about our customers’ needs, customizing recommendations to enrich their lives. Deliver excellent service by understanding customer needs, presenting products, and educating customers on relevant ways to buy.