Apple Retail Specialist: Build Loyal Owners Deliver Service

Apple; Buford (GA); On-site; USD 2,066,400 - 2,755,200; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Employee stock purchase plan

Education reimbursement

Job summary

Apple Retail in Buford, GA seeks a Specialist to deliver an outstanding customer experience and build ownership of Apple products. You’ll ask questions to understand needs and tailor recommendations to enrich customers’ lives.

You will stay informed about Apple products, services, and purchase options, support peers, and contribute to an inclusive, energetic store environment for every visit.

Qualifications

• Experience delivering friendly, helpful customer service.
• Ability to assess customer needs and recommend solutions.
• Strong communication and active listening skills.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting relevant products.
• Stay up to date on Apple’s products, services, and purchase options.
• Support peers by sharing knowledge and assisting ownership opportunities.
• Maintain accuracy and follow guidance in daily tasks.
• Contribute to an inclusive environment and uphold Apple’s values.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Apple Retail in Buford, GA seeks a Specialist to deliver an outstanding customer experience and build ownership of Apple products. You’ll ask questions to understand needs and tailor recommendations to enrich customers’ lives.

You will stay informed about Apple products, services, and purchase options, support peers, and contribute to an inclusive, energetic store environment for every visit.