Apple DMRT: Mac/iOS Deploy & Support

Trustees of the Hamline University of Minnesota; Saint Paul (MN); On-site; USD 60,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off, including vacation time and holidays

Tuition waiver

Job summary

The Trustees of the Hamline University of Minnesota are seeking a Deployment, Maintenance, and Response Technician to support and maintain computer devices and peripherals. Responsibilities include troubleshooting, providing hands-on support, and managing Apple OS deployments while fostering trustful relationships with users.

The ideal candidate should have an Associate’s degree in IT or relevant field and experience with various operating systems, especially Mac OS. The role offers a pay range from $60,000 to $66,000 and includes benefits like medical insurance and tuition waivers.

Qualifications

• Extensive experience working with different operating systems including Mac OS and Windows.
• Experience administering Mac OS X in an enterprise or education environment.
• Proven analytical and problem-solving abilities for evaluating processes and procedures.

Responsibilities

• Provides hands-on analysis, training, and support as needed.
• Documents solutions for future reference and benefit.
• Assists with maintaining an effective and efficient asset management program.

Skills

Knowledge of Mac OS and iOS management tools such as JAMF

Basic knowledge of Windows 10 or 11

Ability to effectively supervise, train, and motivate student employees

Education

Associate’s degree in information technology or related field

Tools

JAMF

Mobile Device Management (MDM)

Job description

The Trustees of the Hamline University of Minnesota are seeking a Deployment, Maintenance, and Response Technician to support and maintain computer devices and peripherals. Responsibilities include troubleshooting, providing hands-on support, and managing Apple OS deployments while fostering trustful relationships with users.

The ideal candidate should have an Associate’s degree in IT or relevant field and experience with various operating systems, especially Mac OS. The role offers a pay range from $60,000 to $66,000 and includes benefits like medical insurance and tuition waivers.