Apple Device Repair Lead — Team, Quality & Efficiency

Second Life Mac; Skokie (IL); On-site; USD 52,500 - 65,000; Full time

Job summary

A leading tech repair company in Skokie seeks a Repair Technician Supervisor to oversee a team of technicians. This role requires strong technical expertise in Apple products and leadership skills to ensure efficient repair processes in a busy warehouse environment. The ideal candidate will handle diagnostics and repairs while fostering team development and maintaining high-quality standards. Competitive salary range of $52,500–$65,000 per year and full-time employment in the manufacturing sector.

Qualifications

• 2+ years of hands-on experience repairing Apple products.
• Previous leadership or team supervisory experience.
• Strong understanding of Apple hardware and diagnostic tools.

Responsibilities

• Lead and mentor a team of repair technicians in daily operations.
• Perform diagnostics, troubleshooting, and repairs on Apple hardware.
• Monitor repair accuracy and adherence to quality standards.

Skills

Repairing Apple products

Leadership experience

Communication skills

Problem-solving skills

Tools

Diagnostic tools

Job description

A leading tech repair company in Skokie seeks a Repair Technician Supervisor to oversee a team of technicians. This role requires strong technical expertise in Apple products and leadership skills to ensure efficient repair processes in a busy warehouse environment. The ideal candidate will handle diagnostics and repairs while fostering team development and maintaining high-quality standards. Competitive salary range of $52,500–$65,000 per year and full-time employment in the manufacturing sector.