Apparel Store Supervisor: Lead Sales & Customer Experience

Colonial Group; Gilroy (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Colonial Group in Gilroy, CA seeks a Supervisor to support management in delivering exceptional customer experiences and driving sales. You will lead by example, develop associates, and uphold store standards in merchandising and operations. This role requires adaptability, urgency, and a team-oriented mindset.

As a key member, you will handle POS duties, mentor staff, and contribute ideas to grow the business while modeling our values of respect, integrity, teamwork, and inclusivity.

Qualifications

• Prior supervisory experience in similar volume apparel business.
• Proven track record of exceeding sales and expectations.
• Flexible availability to meet business needs (evenings and weekends).
• Occasional travel to other store locations if needed.

Responsibilities

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Skills

Competitive spirit

Team player

Sense of urgency

Adaptability

Self-motivated

Job description

Colonial Group in Gilroy, CA seeks a Supervisor to support management in delivering exceptional customer experiences and driving sales. You will lead by example, develop associates, and uphold store standards in merchandising and operations. This role requires adaptability, urgency, and a team-oriented mindset.

As a key member, you will handle POS duties, mentor staff, and contribute ideas to grow the business while modeling our values of respect, integrity, teamwork, and inclusivity.