Apparel Specialist: Performance Gear & Expert Service

DICK'S Sporting Goods, Inc.; Cary (NC); On-site; USD 18,000 - 25,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a Specialist – Apparel to deliver an exceptional athlete experience in-store. You will blend product knowledge, merchandise expertise, and strong service to help athletes find the right apparel for performance and everyday wear.

You will engage customers, anticipate needs, and support onboarding and coaching of teammates while upholding store standards and safety policies.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes to understand shopping needs and provide knowledgeable product information.
• Anticipates athlete needs and drives sales through recommendations and deep product understanding.
• Onboards and trains new and existing team members as a subject matter expert for the store area.
• Serves as go-to expert in designated process categories to ensure smooth execution and productivity.
• Maintains merchandising and presentation standards, including floor sets, signage, pricing, and inventory presentation.
• Promotes participation in company programs and creates an inclusive, respectful store environment.

Skills

Customer service

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking a Specialist – Apparel to deliver an exceptional athlete experience in-store. You will blend product knowledge, merchandise expertise, and strong service to help athletes find the right apparel for performance and everyday wear.

You will engage customers, anticipate needs, and support onboarding and coaching of teammates while upholding store standards and safety policies.