Apparel Specialist - Elevate Athletes with Style & Performance

DICK'S Sporting Goods; Trexlertown (PA); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

DICK’S Sporting Goods is looking for a Specialist – Apparel to help athletes by providing expert product guidance and exceptional service in-store. You’ll connect customers with apparel that enhances performance and everyday wear, contributing to a confident shopping experience.

As part of the store team, you’ll support onboarding, uphold merchandising standards, and drive participation in loyalty and other programs.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer‑facing experience preferred.

Responsabilités

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world‑class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete‑first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect.Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities.

Connaissances

Customer service

Retail experience

Formation

High School Diploma or Equivalent

Description du poste

DICK’S Sporting Goods is looking for a Specialist – Apparel to help athletes by providing expert product guidance and exceptional service in-store. You’ll connect customers with apparel that enhances performance and everyday wear, contributing to a confident shopping experience.

As part of the store team, you’ll support onboarding, uphold merchandising standards, and drive participation in loyalty and other programs.