Apparel Specialist: Expert Fit & Athlete Experience

DICK'S Sporting Goods, Inc.; Tucson (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

DICK’S Sporting Goods is hiring a Specialist – Apparel to provide expert product knowledge and exceptional service, blending merchandise expertise with strong service to drive results. You’ll be part of a team that brings style, comfort, and performance together for athletes and everyday customers.

In this role, you’ll engage athletes, help them find the right apparel, assist with training teammates, and uphold store standards. A positive, coachable attitude is essential for success on the floor.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect.

Skills

Customer service

Teamwork

Communication

Education

High School Diploma or Equivalent

1-3 years of experience

Retail or customer-facing experience

Job description

DICK’S Sporting Goods is hiring a Specialist – Apparel to provide expert product knowledge and exceptional service, blending merchandise expertise with strong service to drive results. You’ll be part of a team that brings style, comfort, and performance together for athletes and everyday customers.

In this role, you’ll engage athletes, help them find the right apparel, assist with training teammates, and uphold store standards. A positive, coachable attitude is essential for success on the floor.