Apparel Specialist: Elevate Athlete Experience

DICK'S Sporting Goods, Inc.; Kenwood (OH); On-site; USD 21,000 - 32,000; Full time

Job summary

DICK’S Sporting Goods is hiring a Specialist – Apparel to deliver an engaging shopping experience and connect athletes with the right apparel and expertise for performance and everyday wear.

You will combine product knowledge, service, and merchandise insights to drive results while upholding store standards and policies. This role emphasizes teamwork, customer focus, and a commitment to athlete satisfaction.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment.
• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes.
• Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.
• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

Skills

Customer-facing experience

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is hiring a Specialist – Apparel to deliver an engaging shopping experience and connect athletes with the right apparel and expertise for performance and everyday wear.

You will combine product knowledge, service, and merchandise insights to drive results while upholding store standards and policies. This role emphasizes teamwork, customer focus, and a commitment to athlete satisfaction.