Apparel Ops Coordinator: End-to-End Order & Inventory

Birch Outfitters LLC; Salem (MA); On-site; USD 40,000 - 70,000; Full time

Job summary

Birch Outfitters LLC is seeking an Operations Coordinator to own the flow of goods from origin through customer delivery and to run daily ecommerce, retail, and wholesale order management. The role requires coordinating packing, shipping, invoicing, and inventory across ApparelMagic, Shopify, and Faire.

You will manage inbound/outbound shipments, prioritize warehouse tasks, track timelines, and ensure accurate order status and timely billing for multiple channels.

Qualifications

• Experience in apparel wholesale, import operations, order management, or ecommerce operations.
• High attention to detail with orders, packing lists, invoices, and inventory counts.
• Clear communication with Sales, Warehouse, Production, customers, and Finance.

Responsibilities

• Daily orders — ecommerce, wholesale, and retail: process and manage daily Shopify ecommerce orders and wholesale orders; allocate inventory; coordinate with warehouse; handle order changes and backorders; keep status updated in ApparelMagic, Shopify, and Faire.
• Origin handoff and documentation: own goods once production passes inspection and ships from origin; manage packing lists and shipping docs; resolve discrepancies; coordinate with Production Director.
• Inbound, warehouse, and outbound shipping: track inbound shipments and delivery timelines; flag delays; coordinate with warehouse and traffic departments; plan shipments and complete docs.
• Invoicing, factoring, and factory payments: create invoices after shipment; keep records in ApparelMagic; provide invoices to factor bank; track invoices and payment timelines; maintain available-to-sell figures across channels.

Skills

Apparel wholesale

Import operations

Order management

Ecommerce operations

Attention to detail

Communication

Tools

ApparelMagic

Shopify

Faire

Excel/Google Sheets

Job description

Birch Outfitters LLC is seeking an Operations Coordinator to own the flow of goods from origin through customer delivery and to run daily ecommerce, retail, and wholesale order management. The role requires coordinating packing, shipping, invoicing, and inventory across ApparelMagic, Shopify, and Faire.

You will manage inbound/outbound shipments, prioritize warehouse tasks, track timelines, and ensure accurate order status and timely billing for multiple channels.