Apheresis Scheduler (Greenville)

The Blood Connection, Incorporated; Easley (SC); Sur place; USD 36 000 - 54 000; Plein temps

Résumé du poste

The Blood Connection, Incorporated is seeking an on-site Production Planning Scheduler in Easley, SC. You will recruit and schedule donors by telephone, ensuring eligibility checks are completed before appointments and using the donor scheduling software.

This role supports daily collection goals, maintains positive donor relations, and handles related duties as assigned. A high school diploma is required; strong customer service and communication skills are essential.

Qualifications

• Excellent customer service skills required.
• Ability to communicate effectively, tactfully, and courteously.
• Ability to organize and prioritize workload and meet deadlines.
• Ability to read, understand, and follow written and verbal instructions.

Responsabilités

• Recruit and schedule donors by telephone (telerecruit) in a courteous, professional, and friendly manner.
• Ensure apheresis and non-automated donor eligibility is acceptable in DoVac and Vista before scheduling donors.
• Schedule donor appointments in donor scheduling software.
• Monitor appointment schedule to meet daily collection goals across centers.
• Maintain good public relations with donors, patrons, and co-workers.
• Other duties as assigned or required.

Connaissances

Customer service

Communication

Organizational skills

Instruction following

Time management

Aptitude for skill development

Formation

High School Diploma or GED

Description du poste

Position is on-site in Easley.

Schedule: Monday-Friday 8:30-5:30, rotating Saturday or Sunday shift bi-weekly (8:00-4:30pm)

Position Overview

The Production Planning Scheduler recruits and schedules donor's via telephone in a courteous, professional, and friendly manner.

Essential Functions

• Effectively recruits and schedules doors by telephone (telerecruit) in a professional, courteous, and friendly manner
• Ensures apheresis and non-automated donor eligibility is acceptable in DoVac and Vista before scheduling donors
• Schedules donor appointments in donor scheduling software
• Monitors appointment schedule throughout the day to ensure an adequate number of donors are scheduled within all fixed site centers to meet daily collection goals
• Maintains good public relations with donors, patrons, and co-workers
• Other duties as assigned or required

Minimum Qualifications

• High School Diploma or GED
• Ability to read, understand, and follow written and verbal instructions
• Excellent customer service skills
• Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
• Ability to organize and prioritize workload and meet deadlines
• Possesses the aptitude for continued skill development

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 25 pounds
• Sitting, standing, or walking for an extended period
• Bending and twisting