Apartment Maintenance Leader — Elevate Resident Experience

AIR Communities; Revere (MA); Hybrid; USD 70,000 - 73,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

HSA/FSA plans

401(k) with employer match

Rent discount

Parental leave

Tuition assistance

Professional development

Job summary

AIR Communities owns and operates best-in-class apartment communities across the country. The Chase Apartment Homes seeks a Service/Maintenance Manager to lead a team, ensure resident satisfaction, and uphold operating standards.

The role blends hands-on maintenance with budget oversight in a fast-paced property setting. You will oversee make-ready, inspections, vendor coordination, and turnover progress, with on-site responsibilities and a focus on quality and safety.

Qualifications

• 3+ years in technical maintenance and facilities management, ideally in property management.
• 1–3 years of experience leading a team in customer service/asset maintenance.
• Reliable transportation.
• Flexible schedule including evenings, weekends, on-call shifts.
• Ability to read, write, and speak English.

Responsibilities

• Lead and develop a team of 3 direct reports.
• Provide exemplary service to residents and team members.
• Ensure property follows AIR operating procedures, guidelines, regulations and EH&S requirements.
• Manage budget to maximize ROI while maintaining quality and service.
• Coordinate make-ready processes and move-out inspections.

Job description

AIR Communities owns and operates best-in-class apartment communities across the country. The Chase Apartment Homes seeks a Service/Maintenance Manager to lead a team, ensure resident satisfaction, and uphold operating standards.

The role blends hands-on maintenance with budget oversight in a fast-paced property setting. You will oversee make-ready, inspections, vendor coordination, and turnover progress, with on-site responsibilities and a focus on quality and safety.