Apartment Leasing Specialist | Resident Experience Lead

Drucker-and-Falk,-LLC; Dublin (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Drucker and Falk, LLC is seeking a Leasing Specialist to manage apartment leases, ensure high occupancy and superior resident service in Dublin, OH. The role involves presenting units, processing applications, and coordinating move-ins with the team.

The position emphasizes excellent customer service, strong organizational skills, and the ability to adhere to company policies while promoting resident retention and satisfaction.

Qualifications

• Ability to interact with people.
• Good organizational skills.
• Strong customer service mindset.

Responsibilities

• Lease apartments at the highest effective rent level while maintaining customer service.
• Maintain a courteous and helpful attitude at all times.
• Respond promptly to resident requests and resolve issues.
• Explain company policies to residents and potential residents.
• Maintain resident files and enter data according to policy.
• Assist in developing a resident retention/renewal program.
• Greet new residents and assist with move-ins.

Skills

People skills

Organizational skills

Customer service

Job description

Drucker and Falk, LLC is seeking a Leasing Specialist to manage apartment leases, ensure high occupancy and superior resident service in Dublin, OH. The role involves presenting units, processing applications, and coordinating move-ins with the team.

The position emphasizes excellent customer service, strong organizational skills, and the ability to adhere to company policies while promoting resident retention and satisfaction.