Leasing Specialist — Growth, Benefits, & Resident Experience

Drucker-and-Falk,-LLC; Dublin (OH); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Growth potential

Paid sick leave

Vacation and holidays

Health insurance

Dental insurance

Life insurance

401K participation

Job summary

Drucker-and-Falk, LLC in Dublin, OH seeks a Leasing Specialist to manage apartment leasing, answer inquiries, process applications, and maintain resident files. You will greet prospects, show models, and assist with move-ins to ensure a smooth leasing process.

You will uphold a strong customer service standard, stay informed on competitive communities, and support retention programs; occasional weekend hours may be required.

Qualifications

• Strong interpersonal skills and ability to interact with people.
• Good organizational skills.
• Strong customer service/satisfaction philosophy.

Responsibilities

• Lease apartments at the highest effective rent level while maintaining a strong customer service philosophy.
• Maintain a courteous and helpful attitude at all times.
• Respond to resident requests promptly and courteously and help resolve resident issues.
• Explain company and community policies to residents and potential residents.
• Comprehend lease documents and complete them accurately and timely.
• Maintain accurate resident files per company policy.
• Enter data for residents and potential residents per policy.
• Assist in developing and maintaining a resident retention/renewal program.
• Inspect apartments prior to move-in to ensure market-ready status.
• Assist in leasing activities and resident relations.
• Be aware of rent levels and amenities of competitive communities.
• Know community and area facts and statistics.
• Assist in preparing competitive market survey reports as needed.
• Greet new residents and assist with move-in processes.
• Show model and available vacancies.
• Coordinate community-sponsored events.
• Become certified as a Leasing Specialist through in-house training.
• Travel may be required; occasional weekend hours may be required.

Skills

Interpersonal skills

Organization

Customer service

Job description

Drucker-and-Falk, LLC in Dublin, OH seeks a Leasing Specialist to manage apartment leasing, answer inquiries, process applications, and maintain resident files. You will greet prospects, show models, and assist with move-ins to ensure a smooth leasing process.

You will uphold a strong customer service standard, stay informed on competitive communities, and support retention programs; occasional weekend hours may be required.