Leasing Specialist — Growth, Service & Community Impact

Drucker + Falk, LLC; Columbus (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Job summary

Drucker + Falk, LLC in Columbus, OH is seeking a Leasing Specialist to manage apartment leasing and deliver superior resident service. The role involves greeting new residents, showing available units, and processing move-ins while maintaining files and data accuracy.

The position emphasizes excellent customer service, organizational skills, and knowledge of lease documents, with occasional travel and weekend hours as required.

Qualifications

• Ability to interact effectively with people.
• Strong organizational skills and attention to detail.
• Customer service-focused approach and problem solving.

Responsibilities

• Lease apartments at the highest effective rent while maintaining customer satisfaction.
• Respond to resident requests promptly and help resolve issues.
• Explain community policies to residents and potential residents.
• Maintain accurate resident files and enter data per policy.
• Assist in leasing activities, show model and vacancies, and coordinate move-ins.
• Track rent levels and amenities of competitive communities.
• Support in developing a resident retention/renewal program.
• Occasionally travel and, on occasion, work weekends.

Skills

Interpersonal skills

Organizational skills

Customer service mindset

Job description

Drucker + Falk, LLC in Columbus, OH is seeking a Leasing Specialist to manage apartment leasing and deliver superior resident service. The role involves greeting new residents, showing available units, and processing move-ins while maintaining files and data accuracy.

The position emphasizes excellent customer service, organizational skills, and knowledge of lease documents, with occasional travel and weekend hours as required.