Apartment Leasing Specialist — Guest Experience & Tours

Gates Hudson; Catonsville (MD); On-site; USD 32,000 - 34,000; Full time

Job summary

Gates Hudson is seeking a Leasing Consultant to join one of our residential communities. This on-site role focuses on guiding prospective residents through tours, presenting the community, and closing leases while delivering high-level customer service.

Ideal candidates are customer-focused, detail-oriented, and comfortable building relationships with residents and vendors. Weekend availability is required to align with tour schedules and leasing activity.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Ability to build rapport quickly with prospects and residents.
• Strong customer service mindset with attention to detail.
• Leasing experience 1+ years.

Responsibilities

• Greet and tour prospective residents, qualify needs, and present the community and available apartments.
• Highlight apartment features, amenities, and benefits to support leasing goals.
• Proactively manage leads, document tours, and complete leasing paperwork accurately and timely.
• Review notices to vacate and make every reasonable effort to retain residents.
• Stay informed on local market conditions and trends; assist with planning resident events.

Skills

Communication

Customer service

Relationship building

Leasing experience

Education

High school diploma or equivalent

Job description

Gates Hudson is seeking a Leasing Consultant to join one of our residential communities. This on-site role focuses on guiding prospective residents through tours, presenting the community, and closing leases while delivering high-level customer service.

Ideal candidates are customer-focused, detail-oriented, and comfortable building relationships with residents and vendors. Weekend availability is required to align with tour schedules and leasing activity.