Apartment Leasing Specialist: Close Leases & Delight Residents

Lynd Management Group, Llc; Willow Springs (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Training opportunities

Job summary

Lynd Management Group, LLC is seeking a Leasing Professional in Willow Springs, IL. This FT role guides prospects through the leasing journey from inquiry to move-in, focusing on hospitality, closing deals, and delivering exceptional customer experiences.

Responsibilities include tours, applications, and renewals, with benefits and a path for training and career development. Join a company with over 40 years in multifamily property management.

Qualifications

• High school diploma or GED.
• 1–3 years leasing, sales, hospitality, or customer service experience.
• Strong sales, persuasion, and closing skills.
• Friendly, enthusiastic, and professional customer service.
• Strong communication, organization, and problem-solving skills.
• Ability to manage prospects, follow-up activities, appointments, and deadlines.
• Familiarity with Fair Housing requirements.
• Proficiency with Microsoft Office.
• Ability to use screening tools and property management systems.
• Ability to walk the property, conduct tours, and visually inspect apartments.

Responsibilities

• Respond promptly to telephone, email, internet, and in-person inquiries.
• Build rapport with prospects and identify their apartment preferences and needs.
• Schedule and conduct engaging property and apartment tours.
• Communicate the property’s features, amenities, and value.
• Use professional sales and follow-up techniques to meet leasing goals.
• Process applications, screening documents, leases, deposits, and move-in paperwork.
• Maintain accurate guest cards and applicant and resident files.
• Walk apartments before move-in to confirm they are ready.
• Proactively contact residents regarding lease renewals.
• Build relationships with apartment locators and other referral sources.
• Complete market surveys and support marketing and outreach activities.
• Receive resident maintenance requests and follow up on completed service.
• Monitor the property’s appearance and report safety or maintenance concerns.

Skills

Sales

Persuasion

Closing skills

Customer service

Communication

Organization

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Lynd Management Group, LLC is seeking a Leasing Professional in Willow Springs, IL. This FT role guides prospects through the leasing journey from inquiry to move-in, focusing on hospitality, closing deals, and delivering exceptional customer experiences.

Responsibilities include tours, applications, and renewals, with benefits and a path for training and career development. Join a company with over 40 years in multifamily property management.