Apartment Leasing Pro: Turn Prospects into Residents

Knightvest Residential; San Antonio (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Knightvest Residential in San Antonio, TX is actively seeking a Leasing Professional to connect prospects with the perfect home, showcase community features, and ensure a welcoming resident experience. You will conduct showings, respond to inquiries via phone, email, text, and online platforms, and coordinate with marketing and maintenance teams to maintain show-ready homes and a smooth leasing process.

Ideal candidates have a high school diploma, strong communication skills, and the ability to

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service, sales, or hospitality experience preferred.
• Previous apartment leasing, property management, or real estate experience is a plus.
• Experience with property management software; OneSite experience is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Basic knowledge of lease agreements, Fair Housing, and property management regulations, or completion of Fair Housing training within 90 days of employment.
• Ability to work weekends and occasional evenings as required.

Responsibilities

• Showcase the Community: Lead engaging in-person and virtual property tours that highlight apartment features and amenities.
• Convert Leads into Residents: Respond promptly to inquiries via phone, email, text, and online platforms while building relationships with prospective residents and maintaining follow-up.
• Support Marketing & Leasing Traffic: Assist with property marketing initiatives including online listings, social media promotion, community events, local outreach, and in-person showings to attract prospective residents.
• Guide the Leasing Journey: Walk prospects through the application and leasing process, explain lease terms clearly, and ensure all required documentation is completed accurately.
• Deliver an Exceptional Resident Experience: Provide outstanding service to current and prospective residents by addressing questions, resolving concerns, and creating a welcoming community environment.
• Maintain Show-Ready Homes & Move-In Readiness: Ensure show homes are well maintained and confirm move-in apartments are prepared and ready for new residents on schedule.
• Collaborate Across Property Teams: Partner with maintenance and office teams to coordinate apartment readiness, move-ins, and move-outs while supporting smooth daily operations.
• Maintain Accurate Records & Compliance: Keep leasing records organized within property management systems and ensure compliance with Fair Housing standards and all applicable housing regulations.

Skills

Customer service

Communication

Interpersonal skills

Time management

Attention to detail

Organization

Multitasking

Weekend availability

Education

High school diploma or equivalent

Tools

OneSite

Job description

Knightvest Residential in San Antonio, TX is actively seeking a Leasing Professional to connect prospects with the perfect home, showcase community features, and ensure a welcoming resident experience. You will conduct showings, respond to inquiries via phone, email, text, and online platforms, and coordinate with marketing and maintenance teams to maintain show-ready homes and a smooth leasing process.

Ideal candidates have a high school diploma, strong communication skills, and the ability to