Leasing Professional- Easton

Knightvest Management; San Antonio (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Knightvest Management is seeking a Leasing Professional for our San Antonio, TX property. If you have strong customer service skills and a passion for helping people, our training team will guide you the rest of the way.

Showcase the community, convert leads to residents, and support marketing and leasing traffic while guiding prospects through the leasing journey. Expect to maintain show-ready homes and collaborate across property teams for a smooth leasing experience.

Qualifications

• Minimum one year of customer service, sales, or hospitality experience preferred.
• Previous apartment leasing, property management, or real estate experience is a plus.
• Strong communication and interpersonal skills required.
• Excellent organizational and time-management abilities.
• Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Basic knowledge of lease agreements, Fair Housing, and property management regulations would help.
• Weekend work and occasional evenings may be required.

Responsibilities

• Showcase the Community by leading in-person and virtual tours highlighting features and amenities.
• Convert Leads into Residents by promptly responding to inquiries and following up.
• Support Marketing & Leasing Traffic through online listings, social media, events, and outreach.
• Guide the Leasing Journey by walking prospects through applications and lease terms with clarity.
• Deliver an Exceptional Resident Experience by addressing questions and creating a welcoming environment.
• Maintain Show-Ready Homes & Move-In Readiness ensuring apartments are prepared for new residents on schedule.
• Collaborate Across Property Teams with maintenance and office to coordinate moves and daily operations.
• Maintain Accurate Records & Compliance in leasing systems and Fair Housing regulations.

Skills

Customer service

Sales

Hospitality

Communication

Time management

Organizational skills

Detail-oriented

Education

High school diploma

Tools

Property management software

OneSite

Job description

About the Role

Leasing Professionals play a key role in our apartment communities. Connecting prospects with the perfect home, enhancing resident experiences, and supporting property needs. Every day brings new opportunities to build relationships and turn prospects into loyal residents.

At Knightvest, we invest in top talent and foster a culture of integrity, teamwork, and exceptional service. We believe in the Golden Rule. Treating others as we want to be treated, while ensuring a fun and rewarding work environment. Thriving Communities, Dependable Results, Winning Teams

We’re currently hiring a Leasing Professional for our San Antonio, TX property. If you have strong customer service skills and a passion for helping people, our training team will guide you the rest of the way.

Key Responsibilities:

Showcase the Community Lead engaging in-person and virtual property tours that highlight apartment features, community amenities, and the lifestyle our communities offer.

Convert Leads into Residents Respond promptly to inquiries via phone, email, text, and online platforms while building relationships with prospective residents and maintaining consistent follow-up.

Support Marketing & Leasing Traffic Assist with property marketing initiatives including online listings, social media promotion, community events, local outreach, and in-person showings to attract prospective residents.

Guide the Leasing Journey Walk prospects through the application and leasing process, explain lease terms clearly, and ensure all required documentation is completed accurately.

Deliver an Exceptional Resident Experience Provide outstanding service to current and prospective residents by addressing questions, resolving concerns, and creating a welcoming community environment.

Maintain Show-Ready Homes & Move-In Readiness Ensure show homes are well maintained and confirm that move-in apartments are prepared and ready for new residents on schedule.

Collaborate Across Property Teams Partner with maintenance and office teams to coordinate apartment readiness, move-ins, and move-outs while supporting smooth daily operations.

Maintain Accurate Records & Compliance Keep leasing records organized within property management systems and ensure compliance with Fair Housing standards and all applicable housing regulations.

What We’re Looking For

• High school diploma or equivalent.
• Minimum one year of customer service, sales, or hospitality experience preferred
• Previous apartment leasing, property management, or real estate experience is a plus
• Experience with property management software; OneSite experience is a plus
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Basic knowledge of lease agreements, Fair Housing, and property management regulations, or completion of Fair Housing training within 90 days of employment
• Ability to work weekends and occasional evenings as required