Community Manager

KETTLER; Arlington (VA); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Life Insurance

Prescription coverage

HSA or FSA

401(k) retirement plan with company 0x

Job summary

KETTLER is seeking a Community Manager for The Jordan Apartments in McLean, VA. The role oversees property operations, leasing, and staff supervision to deliver excellent resident service.

Responsibilities include budgetary oversight, marketing support, and ensuring a quality living environment. Requires leadership, strong communication, and knowledge of property management practices.

Qualifications

• 4+ years of property management experience.
• 2+ years of supervisory experience.
• High School Diploma; Bachelor’s degree preferred.
• Proficient in Microsoft Office Suite.
• Demonstrated leadership and leasing success.
• Ability to work weekends.
• Experience with property management software.
• Able to walk apartments/grounds incl. stairs.
• Strong verbal and written communication.
• Strong financial analysis, budgeting, and P&L skills.
• Familiar with Landlord Tenant Laws and Fair Housing.

Responsibilities

• Oversee property operations and leasing office.
• Monitor financial operations and NOI performance.
• Foster a high-quality living environment and team culture.
• Hire and supervise on-site staff, including maintenance.
• Ensure maintenance to company standards.
• Ensure timely rent collection and delinquency procedures.
• Contribute to leasing goals and resident retention.
• Support marketing to promote the property.
• Understand the sub-market and mentor others.
• Lead by example to maintain a customer-focused team.
• Contribute to resident satisfaction and property goals.
• Perform other duties as assigned.

Job description

KETTLER currently has an opening for a Community Manager at The Jordan Apartments, an apartment community located in McLean, VA. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you!

The Community Manager, under the direction of the Regional Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.

Compensation: $75,000/annually

We offer a robust Benefits Package including, but not limited to:

• Paid Time Off
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match

Responsibilities

• Managing administration of property operations and leasing office.
• Monitoring the financial operations and achieving budgeted NOI.
• Providing a quality living environment for residents and positive work environment for team members.
• Hiring and supervising all on-site staff, including maintenance staff.
• Ensuring that all apartments and property grounds are maintained at company standards.
• Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.
• Contribute to achievement of team goals, leasing benchmarks, and resident retention.
• Support outreach initiatives that effectively market/promote the property.
• Understand the current sub-market and mentor others to ensure their comprehension.
• Lead by example to help maintain a high-performing, customer-focused team.
• Contribute to resident satisfaction and the achievement of property goals.
• Other duties as assigned.

Qualifications

• 4+ years’ experience in the property management field.
• 2+ years’ supervisory experience.
• High School Diploma, Bachelor’s Degree preferred.
• Computer Proficiency and knowledge of Microsoft Office Suite.
• Demonstrated Leadership ability and proven track record of success with the leasing process.
• Must be able to work on the weekends.
• Experience with property management software.
• Must be able to walk apartments and grounds, including steps and climbing stairs.
• Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
• Strong financial analysis, budgeting, and P&L management skills.
• Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
• Experience with unit and common area renovations.