Leasing Consultant

KETTLER; McLean (VA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Life Insurance

Prescription coverage

Tax-Advantaged Spending Accounts (HSA或

401(k) retirement plan with company

Job summary

KETTLER’s Rise & Bolden at the Boro in Tysons Corner, VA is seeking a Leasing Consultant to maximize occupancy through outreach, tours, and exceptional customer service. Under the Community Manager, you will handle leasing applications, prospect follow-up, social media engagement, and coordination with local businesses to promote the community while delivering a high-touch resident experience.

This role requires at least one year in customer service or sales, with a high school diploma, good

Qualifications

• 1+ year of customer service, sales or office experience.
• High School Diploma or GED; some college preferred.
• Weekend and holiday availability.
• Proficient with Microsoft Office; strong written and verbal communication.

Responsibilities

• Greet prospective residents and provide property tours.
• Perform outreach marketing and social media initiatives.
• Follow up daily on prospects to answer questions and maintain a high-touch approach.
• Process lease applications and qualify residents.

Skills

Customer service

Sales experience

Office experience

Computer skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

KETTLER currently has an opening for a Leasing Consultant at Rise & Bolden at the Boro, an apartment community located in Tysons Corner, Virginia.

The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service.

Compensation: $22 - $24 per hour

We offer a robust Benefits Package including, but not limited to:

• Paid Time Off
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match

Responsibilities

• Greeting prospective residents and providing them with property tours.
• Performing proper outreach marketing.
• Help create engaging social media initiatives to connect residents, and manage posts.
• Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to.
• Assisting with resident retention.
• Support efforts to partner with nearby businesses, events, and other local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
• Play a key role in resolving resident concerns and issues.
• Other duties as assigned.

Qualifications

• At least 1 year of customer service, sales or office experience is required, preferably in residential property management.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Must be able to work on weekends and holidays.
• Computer proficiency and knowledge of the Microsoft Office Suite
• Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
• Familiarity with social media platforms, as well as best practices for businesses.