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Apartment Leasing Agent

Campus Apartments

Richmond (VA)

On-site

USD 42,000 - 52,000

Full time

3 days ago

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Job summary

A leading company in student housing seeks an enthusiastic Leasing Agent to join their team in Richmond, VA. The role involves assisting with daily operations, ensuring customer satisfaction, and maintaining high occupancy levels. Ideal candidates will have a Bachelor's degree, strong customer service skills, and a positive attitude. Join a fun-loving team dedicated to providing excellent housing for college students!

Qualifications

Bachelor degree or equivalent combination of education and experience.
First Aid/CPR certification or willingness to obtain.
Excellent customer service skills.

Responsibilities

Assist with leasing to ensure full lease-up and high occupancy levels.
Manage property licenses and the renewal process.
Investigate and respond to resident concerns in a timely manner.

Skills

Customer service

Communication

Record keeping

Computer skills

Numerical analysis

Education

Bachelor degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Entrata

1 day ago Be among the first 25 applicants

Overview

Enthusiastic, outgoing leasing professional wanted!Â

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.

Overview

Enthusiastic, outgoing leasing professional wanted!Â

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.

If you're someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we've got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!

Responsibilities

The Apartment Leasing Agent reports to the General Manager. This position is responsible for assisting with the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition.

Assist with leasing in an effort to ensure full lease-up and maintenance of high occupancy levels; includes the mailing of renewal offers, logging of responses and management of property availability
Assist with ensuring an accurate record of availability that is compatible with the lease renewal report
Approve, enter and present all rental applications to the General Manager for execution
Manage property licenses and the renewal process by liaison with legal counsel and the City
Assist with the check-out process to ensure compliance with final account statement requirements; includes accepting keys for departing residents and performing inspections of vacated units
Ensure that leases and resident check-ins are accurate and efficient
Investigate and respond to concerns/complaints from residents in a timely manner ensuring accuracy and fostering good public relations; includes reporting to the General Manager
Assist in the preparation of weekly reports related to the property's performance as required
Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace
Assist in the development and implementation of resident retention programs
Maintain courteous communication with residents, applicants, employees and vendors
Answer telephones as needed
General administrative duties such as filing and typing

Qualifications

Bachelor degree or equivalent combination of education and experience
First Aid/CPR certification or willingness to obtain
Valid driver's license and current automobile insurance is preferred
Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum
Computer skills and math ability
Accurate typing and record keeping
Proficient in Microsoft Word, Excel and Outlook
Knowledge of Entrata is preferred
Accurate in numerical analysis and transfer of related data
Accurate in preparation of documents to ensure grammatical and legal correctness
Knowledge of and adherence to all federal, state and local laws
Ability to follow through with all necessary paperwork and ensure all deadlines are met
Demonstrate a positive, professional and enthusiastic attitude at all times
Excellent customer service skills
Ability to communicate effectively and professionally while operating in a fast paced environment
Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations
Ability to think rationally beyond a specific set of instructions

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Other

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