Apartment Leasing Agent

Campus Apartments; Lancaster (Lancaster County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in property management seeks an enthusiastic Apartment Leasing Agent to join their vibrant team. This entry-level role offers a fun-loving environment where you can thrive while helping college students find their homes. You will be responsible for managing leasing processes, maintaining records, and fostering positive relationships with residents. The company values growth opportunities and diversity, making it an ideal place for those who enjoy a dynamic workplace. If you have a passion for customer service and a positive attitude, this role could be your perfect fit!

Qualifications

• Bachelor’s degree or equivalent experience required.
• Proficiency in Microsoft Office and knowledge of Entrata is a plus.

Responsibilities

• Assist with leasing to maintain high occupancy levels.
• Prepare weekly reports on property performance and manage records.

Skills

Customer Service Skills

Communication Skills

Record-Keeping

Numerical Skills

Problem-Solving

Education

Bachelor’s Degree

First Aid/CPR Certification

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Entrata

Job description

Join to apply for the Apartment Leasing Agent role at Campus Apartments

About the Role

Enthusiastic, outgoing leasing professional wanted! The Campus team is filled with passionate and enthusiastic people. Since 1958, we have been focused on providing superb housing for college students nationwide. Our success and growth are driven by our dedicated team.

If you love to have fun at work, work hard, and think outside the box, consider joining us! Campus Apartments offers growth opportunities, diversity, stability, job training, and a fun-loving environment.

Responsibilities

1. Assist with leasing to ensure high occupancy levels, including mailing renewal offers, logging responses, and managing property availability.
2. Maintain accurate records of availability compatible with lease renewal reports.
3. Approve, enter, and present rental applications to the General Manager.
4. Manage property licenses and renewal processes in liaison with legal counsel and the City.
5. Assist with check-out procedures, including inspections and final account statements.
6. Ensure accurate and efficient lease signings and resident check-ins.
7. Respond promptly to resident concerns and complaints, fostering good relations.
8. Prepare weekly reports on property performance.
9. Assist with advertising and marketing programs to position the property in the marketplace.
10. Develop and implement resident retention programs.
11. Maintain courteous communication with residents, applicants, staff, and vendors.
12. Perform general administrative duties such as filing and typing.

Qualifications

• Bachelor’s degree or equivalent experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver’s license and current insurance preferred.
• Proficiency in Microsoft Word, Excel, and Outlook; knowledge of Entrata is a plus.
• Strong numerical, record-keeping, and communication skills.
• Knowledge of federal, state, and local laws applicable to property management.
• Positive, professional, and enthusiastic attitude.
• Excellent customer service skills and ability to operate in a fast-paced environment.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Management