Apartment Concierge: Resident Services & Front Desk Pro

InterSolutions, LLC; Camden (NJ); On-site; USD 22,000 - 23,000; Full time

Job summary

InterSolutions is seeking friendly, professional Concierge Associates to support apartment communities in Camden, NJ. The role centers on delivering exceptional resident experiences, answering calls, guiding guests, and assisting vendors in a fast-paced setting.

Ideal candidates have customer service experience, strong communication and organizational skills, and the ability to work weekends. This position requires standing up to 70% of the time and lifting up to 20 lbs.

Qualifications

• Previous customer service experience.
• Strong communication and organization skills.
• Ability to work weekends as required.

Responsibilities

• Create a welcoming environment for residents and guests.
• Oversee lobby and front desk; assist residents, guests, vendors.
• Provide first-line support for resident requests and inquiries.
• Follow up on service requests to ensure satisfaction.
• Respond to emergencies per proper protocols.
• Monitor and maintain cleanliness of common areas.

Skills

Customer service

Phone etiquette

Communication

Organization

Independence

Conflict resolution

Tools

MS Word

Outlook

Excel

Data entry

Job description

InterSolutions is seeking friendly, professional Concierge Associates to support apartment communities in Camden, NJ. The role centers on delivering exceptional resident experiences, answering calls, guiding guests, and assisting vendors in a fast-paced setting.

Ideal candidates have customer service experience, strong communication and organizational skills, and the ability to work weekends. This position requires standing up to 70% of the time and lifting up to 20 lbs.