Apartment Concierge - Weekday Overnights / Weekend All Shifts

InterSolutions, LLC; Camden (NJ); On-site; USD 22,000 - 23,000; Full time

Job summary

InterSolutions is seeking friendly, professional Concierge Associates to support apartment communities in Camden, NJ. The role centers on delivering exceptional resident experiences, answering calls, guiding guests, and assisting vendors in a fast-paced setting.

Ideal candidates have customer service experience, strong communication and organizational skills, and the ability to work weekends. This position requires standing up to 70% of the time and lifting up to 20 lbs.

Qualifications

• Previous customer service experience.
• Strong communication and organization skills.
• Ability to work weekends as required.

Responsibilities

• Create a welcoming environment for residents and guests.
• Oversee lobby and front desk; assist residents, guests, vendors.
• Provide first-line support for resident requests and inquiries.
• Follow up on service requests to ensure satisfaction.
• Respond to emergencies per proper protocols.
• Monitor and maintain cleanliness of common areas.

Skills

Customer service

Phone etiquette

Communication

Organization

Independence

Conflict resolution

Tools

MS Word

Outlook

Excel

Data entry

Job description

Job Position: Concierge Location: Camden, NJ 08102 Pay Rate: $16 - $17/hr Shift:

Join Our Team as an Apartment Concierge Associate! InterSolutions is seeking friendly, professional, and service-driven Concierge Associates to support apartment communities and deliver exceptional resident experiences. We re looking for individuals who excel in fast-paced, customer-focused environments and take pride in providing outstanding service. If you re dependable, welcoming, and enjoy helping others, we encourage you to grow your career in property management!

Why Join InterSolutions?

We make it easy to start or advance your career in property management with: Fair Housing certificationCareer coaching and professional development

Primary Responsibilities

• Create a friendly and welcoming environment for residents and guests
• Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors
• Provide first-line support for resident requests, concerns, and service inquiries
• Follow up on completed service requests to ensure resident satisfaction
• Respond to emergency situations by following proper protocols and contacting the appropriate services
• Monitor and maintain common areas, ensuring cleanliness and organization

If you re organized, professional, and love working with people,

Requirements

• Previous customer service experience
• Strong phone etiquette and excellent communication, organization, and management skills
• Highly detail-oriented and responsible
• Excellent follow-up and follow-through skills
• Self-motivated with the ability to work independently with minimal supervision
• Skilled in handling difficult situations and enforcing guidelines diplomatically
• Proficiency in Microsoft Word, Outlook, Excel, and data entry
• Ability to stand for 70% of the time and lift packages up to 20 lbs.
• Ability to work weekends as required

InterSolutions is a leading staffing provider to the Property Management industry. We are always looking for excellent candidates to fill client positions as they come available.

InterSolutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, age, veteran or military status or any other characteristic protected by law.

InterSolutions has several health insurance options available to employees, their spouses and dependents, the cost of which will vary depending on the coverage selected.

InterSolutions also provides paid sick/safe leave as required by law.