Front Dest Concierge

EMPRIME SOLUTIONS LLC; Philadelphia (Philadelphia County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Flexible schedule

Opportunity for advancement

Job summary

A leading provider of concierge services, Emprime Solutions LLC seeks multiple Front Desk Concierges in Philadelphia. The ideal candidates will provide exceptional service, manage guest inquiries and maintain a professional environment. Positions offer flexible hours (30-40 per week) with opportunities for advancement in a dynamic setting.

Qualifications

• Prior experience in customer service, hospitality or front desk role preferred.
• Excellent communication and interpersonal skills required.
• Detail-oriented, organized and able to multitask.

Responsibilities

• Greet guests and visitors in a friendly, professional manner.
• Assist with guest check-ins and check-outs.
• Handle guest requests, complaints or concerns promptly.

Skills

Customer Service

Communication

Problem Solving

Multitasking

Job description

Benefits:

401(k)

Flexible schedule

Opportunity for advancement

Emprime Solutions LLC - Front Desk Concierge

PA, Philadelphia

Part-time, and full-time (30-40 hours per week)

Three candidates needed

Shifts Available: Morning & Evening

About us: Emprime Solutions LLC is a provider of concierge services, specializing in luxury residential apartments across New Jersey. We pride ourselves on delivering exceptional service and creating memorable experiences for our clients and residents. As we continue to expand, we remain committed to upholding our stellar reputation for professionalism and quality. Our dedicated employees are the cornerstone of our success, and we deeply value their hard work and commitment, as they are the face of our company.

We are seeking multiple enthusiastic and flexible Front Desk Concierges to join our team! As a concierge, you will be the first point of contact for our guests, providing exceptional customer service while maintaining a welcoming environment. We are seeking individuals who are well groomed, punctual, possess a positive attitude, and excel in communication, ensuring a welcoming and professional experience for all. Experience is needed.

Key Responsibilities:

Greet guests and visitors in a friendly, professional manner.

Provide information about the facility and services.

Answer phone calls and respond to inquiries.

Assist with guest check-ins and check-outs.

Maintain the security of the premises by monitoring access points.

Perform administrative tasks as needed, including managing reservations and scheduling appointments.

Ensure cleanliness and organization of the front desk area.

Assist with food and packages delivery.

Communicate with management effectively.

Handle guest requests, complaints, or concerns promptly and effectively.

Qualifications:

Prior experience in customer service, hospitality, or a front desk role is preferred.

Excellent communication and interpersonal skills.

Ability to work flexible hours.

Must be detail-oriented, organized, and able to multitask.

Friendly, approachable, and professional demeanor.

Strong problem-solving abilities and abilities to stay calm under pressure.

Clean and well-polished appearance, with a professional business attire standard. This includes a black blazer, black shirt and tie along with black slacks and black dress shoes.

Schedule:

We are looking for candidates who can work 30-40 hours per week. Shifts available in the morning, and evening.

Location:

Positions available in Bloomfield and sorrounding areas.

If you're a motivated individual who thrives in a fast-paced environment and enjoys interacting with people, we'd love to hear from you!

To Apply: Please submit your resume and availability. We are looking to hire immediately!