APAC SME Services Strategy Lead

Mastercard; Helena (MT); Hybride; USD 140 000 - 190 000; Plein temps

Résumé du poste

Mastercard is seeking a Manager, Services to drive SME Services strategy for the Asia Pacific region, expanding monetizable offerings and revenue growth across Commercial & New Payment Flows (CNPF). This role partners with Product, Sales, Delivery, Studios, Analytics, and account teams to shape the roadmap and deliver customer-centric solutions.

Availability to be in the office 3 times per week, with strong leadership, cross-functional collaboration, and executive communication essential in a

Qualifications

• Experience in strategy, GTM execution, or launching scalable products/services with commercial impact across complex, multi-market environments.
• Demonstrated ability to manage initiatives and influence outcomes against ambitious growth targets.
• Strong understanding of the payments industry and Commercial New Payment Flows; ability to leverage payments tech to solve client problems.
• Leadership and collaboration within a highly matrixed, cross-functional setting; effective executive communication.

Responsabilités

• Lead the development and execution of the SME Services strategy across AP, expanding existing offerings and identifying new monetizable opportunities aligned to CNPF priorities.
• Build and execute the go-to-market approach for SME Services, including segmentation, value proposition, packaging, pricing, and channel strategy to drive adoption and revenue growth.
• Partner cross-functionally with Product, Sales, Delivery, Studios, Analytics, and account teams to develop the SME services roadmap, pilot new solutions, and ensure strong post-sale execution and client outcomes.
• Strengthen portfolio performance by embedding governance, codifying best practices, sharing playbooks across regions, and building scaled tools, insights, and automation to improve efficiency and time-to-value.
• Build strong relationships with customers, fintechs, ecosystem partners, and internal stakeholders while representing SME Services through thought leadership, client engagement, and market-facing forums as appropriate.

Connaissances

Strategy

Go-to-market

Business impact

Executive communication

Formation

Bachelor’s degree

Advanced degree preferred

Description du poste

Mastercard is seeking a Manager, Services to drive SME Services strategy for the Asia Pacific region, expanding monetizable offerings and revenue growth across Commercial & New Payment Flows (CNPF). This role partners with Product, Sales, Delivery, Studios, Analytics, and account teams to shape the roadmap and deliver customer-centric solutions.

Availability to be in the office 3 times per week, with strong leadership, cross-functional collaboration, and executive communication essential in a