AOG & Material Ops Intern — Aviation Data

Alaska Airlines, Inc.; SeaTac (WA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Free stand-by travel privileges

Travel benefits begin on day one

Up to six employee choice travel creds

Job summary

Alaska Airlines’ summer internship program invites students to contribute to key projects across departments, gaining hands-on experience and exposure to the guest and business side of aviation. The program runs full-time for 12 weeks in SeaTac, WA, with relocation required if not in the internship city, and includes unlimited standby travel for interns.

We are seeking motivated undergraduates with strong communication, analytics, and Microsoft Office skills who will help drive process

Qualifications

• Working toward a Bachelor's degree with a focus in Supply Chain Management, Business Administration, Engineering, Data Analytics, or a related field.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Outlook).
• Strong interpersonal and communication skills (verbal and written).
• Currently enrolled in an undergraduate program and have at least one semester or quarter of school remaining after the internship.
• Must have achieved a junior or higher academic standing at the time of application.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Responsibilities

• Analyze and document Aircraft on Ground (AOG) processes across 737 and non-737 operations, identifying workflow gaps and opportunities to improve parts provisioning, escalation management, customer communication, logistics execution, and vendor coordination.
• Develop and maintain documentation, including process maps, escalation protocols, communication standards, and Standard Operating Procedures (SOPs) to support consistent and efficient AOG operations.
• Conduct operational performance analysis by evaluating AOG response and recovery trends, identifying process improvement opportunities, and supporting after-action reviews to enhance operational effectiveness and reduce aircraft downtime.
• Design and maintain AOG performance reporting and dashboards, providing visibility into key performance indicators (KPIs) such as Mean Time to Recover (MTTR), AOG event volume, vendor responsiveness, transportation performance, and compliance metrics.

Skills

Strong organizational skills

Interpersonal communication

Microsoft Office proficiency

Education

Bachelor's degree in relevant field (Supply Chain/Business/Engineering/Data Analytics)

Tools

Excel

PowerPoint

Word

Outlook

Power BI

Tableau

Job description

Alaska Airlines’ summer internship program invites students to contribute to key projects across departments, gaining hands-on experience and exposure to the guest and business side of aviation. The program runs full-time for 12 weeks in SeaTac, WA, with relocation required if not in the internship city, and includes unlimited standby travel for interns.

We are seeking motivated undergraduates with strong communication, analytics, and Microsoft Office skills who will help drive process