Answering Service Attendant - Part Time - Varied - Green

Scripps Health; San Diego (CA); On-site; USD 34,000 - 40,000; Part time

Benefits offered by this job

Part-time with benefits

Job summary

Scripps Health is seeking an Answering Service Attendant for Scripps Green Hospital in La Jolla. This part-time, benefit-eligible role covers Saturday and Sunday, plus one varied weekday, with varied mid and PM shifts.

Responsibilities include handling calls, routing to the correct destinations, documenting emergencies, paging physicians and staff, and maintaining on-call schedules. Prior healthcare or call center experience is preferred.

Qualifications

• Strong customer service skills and computer skills.
• Ability to work in a fast-paced environment with repetitive hand motion.
• Able to multi-task and manage multiple inquiries simultaneously.

Responsibilities

• Answer calls and routine inquiries and route to the intended destination.
• Respond to emergencies per policy and guidelines and document actions.
• Pages physicians, security, or employees as needed via radio, pagers, or PA system.

Skills

Customer service

Computer skills

Multi-tasking

Education

Medical terminology

Healthcare experience

Call Center experience

Job description

This is a part-time, benefit eligible position for varied shifts located at Scripps Green Hospital in La Jolla. The position is Saturday and Sunday and 1 varied weekday and is for varied mid shift and PM shifts.

Why join Scripps Health?

At Scripps Health, your ambition is empowered and your abilities are appreciated:

• Nearly a quarter of our employees have been with Scripps Health for over 10 years.
• Scripps is a Great Place to Work Certified company for 2025.
• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
• Becker's Healthcare ranked Scripps Health on its 2026 list of 150 top places to work in health care.
• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

The Answering Service Attendant answers calls and routine inquiries, routing to intended destination. Appropriately responds to and documents emergency situations, per policy and guidelines. Acts as a part of a team, including training new employees. Pages physicians, security or employees as appropriate via radio, pagers, computer, or over-head PA system. Follows all documentation procedures. Completes additional task such as sorting and mailing messages during downtime, delivering messages to physician offices and completing and distributing daily sheets. After physician office hours, answers and documents patient calls, contacting appropriate on-call physician as necessary. Maintains physician on call schedules at each work station, in on-call change book and on current monthly schedules.

Qualifications

Required Experience/Specialized Skills:

• Strong customer service skills, computer skills, and ability to work in fast pace environment using repetitive hand motion with the ability to multi-task.

Preferred Education/Experience/Specialized Skills/Certification:

• Medical terminology, health care experience, and Call Center/PBX/Answering Service experience.

Job

Admin Supp

Primary Location

Central San Diego County-LA JOLLA-SCRIPPS GREEN HOSPITAL

Work Locations

SCRIPPS GREEN HOSPITAL

10666 N. TORREY PINES ROAD

LA JOLLA 92037

Organization

Scripps Green Hospital

Benefit Status

PT - PART-TIME WITH BENEFITS

Minimum Rate (USD) 25.00 - Maximum Rate (USD) 29.29

In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer.

Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.