Answering Service Attendant - Part Time - Varied - Green

Scripps Health; Northern (KY); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Benefits eligible

On-site

Job summary

Scripps Health in La Jolla, CA is seeking an Answering Service Attendant for a part-time, benefit-eligible role based at the hospital. The position covers Saturday, Sunday, and one varied weekday with mid shift and PM hours.

As a team member, you will answer calls, route inquiries, page physicians and staff as needed, document communications, and support after-hours coverage according to policy. Training and scheduling support are also provided.

Qualifications

• Answers calls and routine inquiries, routing to intended destination.
• Responds to emergencies per policy and guidelines.
• Pages physicians, security, or employees as appropriate via radio, pagers, computer, or over-head PA system.
• Maintains physician on call schedules at each work station and updates daily sheets.

Responsibilities

• Answers calls and routine inquiries, routing to intended destination.
• Appropriately responds to and documents emergency situations, per policy and guidelines.
• Pages physicians, security or employees as appropriate via radio, pagers, computer, or over-head PA system.
• Completes additional tasks such as sorting and mailing messages during downtime and delivering messages to physician offices.
• Maintains physician on call schedules at each work station, in the on-call change book and on current monthly schedules.

Job description

This is a part-time, benefit eligible position for varied shifts located at Scripps Green Hospital in La Jolla. The position is Saturday and Sunday and 1 varied weekday and is for varied mid shift and PM shifts.

Why join Scripps Health?

At Scripps Health, your ambition is empowered and your abilities are appreciated:

• Nearly a quarter of our employees have been with Scripps Health for over 10 years.
• Scripps is a Great Place to Work Certified company for 2025.
• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
• Becker’s Healthcare ranked Scripps Health on its 2026 list of 150 top places to work in health care.
• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

The Answering Service Attendant answers calls and routine inquiries, routing to intended destination. Appropriately responds to and documents emergency situations, per policy and guidelines. Acts as a part of a team, including training new employees. Pages physicians, security or employees as appropriate via radio, pagers, computer, or over-head PA system. Follows all documentation procedures. Completes additional task such as sorting and mailing messages during downtime, delivering messages to physician offices and completing and distributing daily sheets. After physician office hours, answers and documents patient calls, contacting appropriate on-call physician as necessary. Maintains physician on call schedules at each work station, in on-call change book and on current monthly schedules.