Animal Shelter Front Desk & Adoptions Coordinator

City of Pasadena, TX; Pasadena (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Employee medical insurance starts at $

On-site medical clinic

Virtual visits with medical staff

Tuition reimbursement

Retirement match

Vacation accrual scales by tenure

Job summary

The City of Pasadena, TX is seeking a front desk assistant for the animal shelter to greet the public, handle licenses, and assist with adoptions and shelter records. You will enter shelter data, manage licenses, and support animal care staff in daily operations.

This role requires a high school diploma, two years of data entry and customer service, and a Texas driver’s license, with Basic Animal Control Officer cert obtainable within one year.

Qualifications

• High School diploma or GED.
• Two years' experience with office machines (computers, copiers, fax machines, ten key, typewriter).
• Two years with customer service and data entry.
• Valid Texas Driver's license.
• Experience working with and handling animals.
• Ability to identify dog and cat breeds and wildlife including birds.
• Acquire Basic Animal Control Officer certification within one year of hire date.
• PREFERRED: Bilingual (English/Spanish).
• Experience and good record of working with the public.

Responsibilities

• Answer phone calls from citizens and assist front desk visitors with animals, adoptions, licenses and shelter records.
• Assist visitors with lost and impounded pets, quarantined animals, pet adoptions and licenses; provide information on pet responsibility and laws.
• Enter data on animals, owner information, licenses and required state reports; maintain monthly records.
• Keep reception area neat; assist with daily animal inventory and organizing transport for spays/neuters.
• Prepare renewal notices for licenses and citations for court dockets; communicate with Mayor's Action Line on complaints.

Skills

Customer service

Data entry

Animal handling

Driver's license

Education

High School diploma or GED

Job description

The City of Pasadena, TX is seeking a front desk assistant for the animal shelter to greet the public, handle licenses, and assist with adoptions and shelter records. You will enter shelter data, manage licenses, and support animal care staff in daily operations.

This role requires a high school diploma, two years of data entry and customer service, and a Texas driver’s license, with Basic Animal Control Officer cert obtainable within one year.