Animal Shelter Adoptions & Intake Clerk

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 36,000 - 48,000; Full time

Job summary

Holland America-Princess (Holland America Dawson City Inn) in Anchorage, AK seeks a detail-oriented admissions clerk for the Animal Control Shelter. You will handle adoptions, redemptions, and daily customer interactions while maintaining accurate records and cash handling duties.

Responsibilities include answering inquiries, updating records, conducting outreach, and performing light janitorial tasks. A high school diploma and public-facing experience are required.

Qualifications

• High school diploma or equivalent and public-facing office experience.
• Ability to operate a PC and multiple office programs with accuracy.
• Experience handling cash and maintaining detailed records.

Responsibilities

• Perform adoptions, redemptions, and related paperwork with attention to detail and customer service.
• Respond to phones, emails, and walk-ins regarding shelter policies, availability, and information.
• Maintain accuracy across records, logs, and other documentation.
• Receive and record cash for adoptions and redemptions; balance cash drawer daily.
• Market animals for adoption using social media.
• Research animal ownership using microchip and ID tag databases and other resources.
• Represent Animal Control during community outreach events.
• Perform janitorial duties as assigned.

Skills

Customer service

Written and verbal communication

Cash handling

Office software proficiency

Education

High school diploma or equivalent

Tools

MS Word

Excel

Publisher

Electronic records system

Job description

Holland America-Princess (Holland America Dawson City Inn) in Anchorage, AK seeks a detail-oriented admissions clerk for the Animal Control Shelter. You will handle adoptions, redemptions, and daily customer interactions while maintaining accurate records and cash handling duties.

Responsibilities include answering inquiries, updating records, conducting outreach, and performing light janitorial tasks. A high school diploma and public-facing experience are required.