Animal Hospital Client Services Specialist

Abqpetcarehospital; Ocean View (DE); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid time off

Employee discounts

Job summary

Abqpetcarehospital in Ocean View, Delaware, seeks a Client Services Specialist. This role entails greeting clients, managing the check-in/check-out process, and providing excellent customer service in a veterinary environment. Candidates should have strong communication skills and basic veterinary knowledge.

The position offers an hourly rate of $16–$18, with eligibility for bonuses and benefits including medical insurance and paid time off.

Qualifications

• High school diploma or GED required.
• Prior client service experience preferred.
• Basic veterinary medical knowledge is a plus.

Responsibilities

• Greet clients and manage check-in/check-out processes.
• Schedule clients for required treatments.
• Assist with filling prescriptions and provide medication instructions.
• Maintain cleanliness of the waiting room and reception area.
• Demonstrate basic emergency procedures.

Skills

Client service excellence

Basic veterinary medical knowledge

Organizational skills

Proper telephone etiquette

Excellent communication skills

Education

High school diploma or GED

Bachelor’s degree

Tools

Microsoft Office

Practice management software

Job description

Abqpetcarehospital in Ocean View, Delaware, seeks a Client Services Specialist. This role entails greeting clients, managing the check-in/check-out process, and providing excellent customer service in a veterinary environment. Candidates should have strong communication skills and basic veterinary knowledge.

The position offers an hourly rate of $16–$18, with eligibility for bonuses and benefits including medical insurance and paid time off.