Angel Tree Client Interviewer & Data Entry Clerk - Fort Worth, TX

Salvation Army; Fort Worth, Northern (TX, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

The Salvation Army Fort Worth is seeking a Seasonal Full Time worker for the Christmas program. You will greet clients, interview for Christmas assistance, and help with warehouse gift preparation and distribution.

The role requires a high school diploma, some college preferred in social work or related fields, data entry experience, and strong customer service. Valid Texas driver's license is preferred; equal opportunity employer ethos is highlighted.

Qualifications

• Data entry experience or related data management skills.
• Customer service experience in social services or community programs.
• Ability to communicate effectively in English, both written and spoken.

Responsibilities

• Greets and interviews clients for Christmas assistance in a cheerful and helpful manner.
• Assists with Angel Tree program duties and warehouse gift preparation.
• Monitors Hot Line calls and responds to needs appropriately.
• Enters application data into the computer database system accurately and efficiently.
• Assists in warehouse preparing gifts for distribution, including sorting, labeling and organizing gifts.
• Distribution weeks pick up.

Skills

Data entry

Customer service

Social services

English language

Education

HS Diploma / some college in social work or related fields

Job description

Job DetailsJob Location: TX-Fort Worth Cmas WH - Fort Worth, TX 76115Position Type: Seasonal Full TimeJob Category: Christmas

Key Responsibilities:

• Greets and interviews clients for Christmas assistance in a cheerful and helpful manner.
• Assists with other Angel Tree program duties as assigned.
• Monitors Hot Line calls and responds to needs appropriately.
• Reviews client’s eligibility for Christmas assistance based on program guidelines and restrictions.
• Enters application data into the computer database system in an accurate and efficient manner.
• Assists in Warehouse preparing gifts for distribution, including sorting, labeling and organizing gifts.
• Distribution weeks pick up.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write and communicate the English language effectively.
• Ability and willingness to perform all duties with an understanding of the mission, ministry, philosophy, culture and protocol of The Salvation Army and conducts all duties in accordance with the ministry of the organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism.
• Duties are usually performed at a desk working on a computer for application task. Ability to sit for long periods of time entering data. Sitting may be relieved by brief or occasional periods of standing or walking.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 75% - 80% frequently during warehouse gift preparation and distribution.

Employee Benefits:

N/A

WHAT WE ARE LOOKING FOR IN YOU:EDUCATION AND EXPERIENCE:

• H.S. Diploma required and some college preferred in social work, psychology or sociology,
• and
• One year of experience with data entry and interaction within a customer service or social services setting,
• or
• Any equivalent combination of training and experience that provides the required knowledge, skills and abilities.

LICENSES AND CERTIFICATIONS:

• Valid Texas Driver’s License

Equal Opportunity Employer: Veterans | Disabled